Support Forum
Support Forum
Offline
I am not sure what is going on but the forum update deleted all my forum topics. Maybe it is pointing to the wrong database? the website is http://doggroominginhouston.co.....ston-forum. Also after I update it tells me I still have an update for the main simple:press plugin.
Offline
Sorry I meant all the groups have been deleted.
Offline
we will need more info... the upgrade cannot delete groups, there is no facility for doing so...
perhaps your db glitched during the update or the site had an issue?
what do you mean deleted your groups?? have you looked in the db to see if data is still there? there is only 1 database, the one wp is in... there is no other db that the forum accesses or could access...
or are you just saying your forum is not accessible because of a pending update?
please explain the issue further so we can help...
Visit Cruise Talk Central and Mr Papa's World
Offline
A message "invalid database query" popped up. I checked the database and everything is there. But I think all the data is missing out of the tables. I am checking my backups now but I am not sure if I have backups that far :S My hosting company backs up for only 3 days and this issue is 2 weeks old. What a mess :/
Offline
I am not sure if you viewed my site but it still shows data for guest posters stats.
Offline
Yes I did,
Can you describe exactly what you did in detail? And from which version you are upgrading from?
 |
YELLOW
SWORDFISH
|
Offline
I will have to look at my history in Chrome browser to see if I can find which version I upgraded from. I just installed the latest version from your site which cleared the update notice that would not go away even after I successfully updates via wordpress. Here are the steps I take when I update anything on wordpress.
First I find the plugin that has an update. I open a duplicate tab to deactivate the plugin. I then go back to the first tab and hit the automatic update link. I always get a successful update, even this time.
Right after I updated the plugin it asked me if I wanted to update to the version I just updated to and was currently on. This notice would not go away then soon after I found all my groups were missing. BTW I did check the database and everything is there. So this morning I figured I would install the fresh copy from your site and not wordpress. So I copies the plugin folder via ftp and went through a new second window to update simple:press again via the simple:press plugin GUI. Well this fixed the issue with the update window bug in wordpress. Now I am on the latest version you have on your site.
Offline
well, I am glad you are back working... still a bit unsure of what the sequence was there and what went south... sounds like the new version was not being detected despite the upgrade having occurred... odd...
Visit Cruise Talk Central and Mr Papa's World
My last known good configuration was from an update on July 15th so that should help us find the version from which I upgraded from.
All RSS1 Guest(s)