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Hello.
Subscription plugin is installed and enabled. In its options, "Allow members to subscribe to a forum" is checked.
In the members group authorizations configuration "Can subscribe to forums (if enabled) and topics" is also checked.
But when a user clicks on the "Subscriptions" tab in his profile window, there is no "forum subscriptions" tab.
I uninstalled/installed Subscriptions plugin with no success.
SP version is 5.5.11.
Subscription plugin version is 1.4.13
Translation is french.
Any idea ?
Thanks.
Patrick
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Hey Patrick,
If everything else is working OK then could we start by just covering the easy stuff.. Could you go to one of the user in questions profiles (edit profile from their popup / page) and check their permissions tab, then view one of the forums that the user group and permission are joined in and check to see if the subscribe to forum permission is ticked green?
Also, when your editing the users profile could you check their subscriptions tab to see if you can see 'Forum Subscriptions'?
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There is only one private forum.
As you can see ine the attached image, no "Forum Subscriptions" tab.
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So does the subscribe to forum permission have a green tick?
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Yes evrerything is ok (look at the screen shots).
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Strange,,, and currently unique as well.
Are you getting any errors reported (JUST actual errors please - NOT Notices or Warnings)?
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No error in your error log.
Last notice :
20/10/2015 18:18 | spaErrNotice | 1 | php
file: ients/pdumoleyn/prod/aceos-idfnord/wp-content/sp-resources/forum-plugins/subscriptions/admin/sp-subscriptions-admin-members.php
line: 28
function: sp_subscriptions_admin_members_form
Notice | Undefined index: includepost
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I may give you a temporary wordpress admin access to my site.
Give me an e-mail address to send to send to you userid/pwd.
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Is there a way to export/import existing posts ?
In this case, I could try to perform a new fresh installation.
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Patrick DUMOLEYN said
Is there a way to export/import existing posts ?In this case, I could try to perform a new fresh installation.
Well - you can make a DB backup but I really do not see the point. It is a bit drastic for such a small and minor issue. At least I would think so.
If you have not customised your profile panels at all, the next step I think, would be to go to the forum admin > toolbox > housekeeping and click on the 'Reset Profile Tabs' button. See if that helps.
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