so you can actually see the sp admin panels for themes and plugins? if so, good…

then go to your server and check the owner of the sp-resources folder… the owner will be of the form name:name… please check it and see if it matches the plugins dir…

Yes, I can actually see the sp admin panels for the themes and plugins.

I have gone to my server and have found this to be what I believe is the owner of the sp-resources folder “wp-content”.

So the directory looks like this: wp-content/sp-resources/forum-plugins  and each plugin is contained in its own subdirectory under forum-plugins. Buy yet neither the plugins nor the themes that I uploaded to the forum-themes folder are visible in the sp admin panels.

No. not the parent directory…  but the owner… its a user on your server (ie root)…  from ssh, you would do ‘ls -la’

Thank you Mr Papa for trying to help me, but I think I’m even more confused now. Where on my server would find the user/owner? I’m also not understanding what ‘ssh’ and ‘ls-la’ stand for?

(Sorry I’m a newb, but I am trying to learn as fast as I can)

To be honest if you don’t know your way about in this area (and I am bit dumb when it comes to this stuff!) I would ask your hosting support. They can check the ownership on the folder and correct if necessary

Thank you for reply. I was able to contact my hosting company and they were finally able to assist me.

good news. thanks for the update.