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Post By Email - Limited number of replies
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Yellow Swordfish
Glinton, England
SP Master
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Jun 20, 2013 - 3:01 pm

Does this mean you did not get my reply (email)?

I will repeat the question I asked here:

This PBE email source is full up with Microsoft Word formatting control codes. Is the use of Microsoft Word to format your emails restricted to the account you are having problems getting published on the forum? Or are the PBE posts that are successful also created with MS Word/Office?

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SWORDFISH
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Kevan McCormack
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Jun 20, 2013 - 3:14 pm

I use Microsoft Outlook 2010 to send and receive emails for both my Corporate Exchange account (which is having the problems on the Reply PBE only) and my Gmail Account (which seems to post fine on a Reply PBE).

Again, both email accounts do not have a problem with creating a new PBE topic...so there is communication.

Also, in reading other Threads in the forum, it is not a permissions issue as I have double checked that AND the Exchange Account is the SuperUser Admin account.

Attached is a recent log screen capture so you can see what is posted.  It is not just my email account...this is happening with other users as well as I slowly start to test outside myself.  The Gmail Account always posts successfully regardless if it is a New Topic or a Reply.PBE-Log-Screen.JPGImage Enlarger

Finally, this is coming from my Corporate Email account that is giving me problems...so I guess we will see if this works within the confines of your setup.  That might tell us something.  - EDIT: I GUESS THIS FAILED TOO!

-- Kevan

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Kevan McCormack
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Jun 20, 2013 - 3:16 pm

I use Microsoft Outlook 2010 to send and receive emails for both my Corporate Exchange account (which is having the problems on the Reply PBE only) and my Gmail Account (which seems to post fine on a Reply PBE).

Again, both email accounts do not have a problem with creating a new PBE topic...so there is communication.

Also, in reading other Threads in the forum, it is not a permissions issue as I have double checked that AND the Exchange Account is the SuperUser Admin account.

Finally, this is coming from my Corporate Email account that is giving me problems...so I guess we will see if this works within the confines of your setup. That might tell us something.

Kevan McCormack

-----Original Message----- From: Simple:Press Support [mailto:support@simple-press.com] Sent: Thursday, June 20, 2013 2:02 PM To: Kevan McCormack Subject: Forum Post - Simple:Press: [Post By Email - Limited number of replies]

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Kevan McCormack
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Jun 20, 2013 - 3:19 pm

Well, I retract my previous "EDIT:" in the prior post.  It does look like the corporate email account was able to Post a Reply to this thread on your PBE setup.  So maybe it is not my Client or email server, but something in my setup on the Wordpress site.  Does that make sense?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 20, 2013 - 3:21 pm

Before any proper answer here can you tell me the reason for the 'EDIT: I GUESS THIS FAILED TOO!' note at the bottom of the first of these 2 posts? What did you mean by this? My records show that you sent this using PBE and it arrived successfully so what did it fail?

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YELLOW
SWORDFISH
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Kevan McCormack
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Jun 20, 2013 - 3:27 pm

As I continue to read past threads for questions you ask in solving PBE problems, it is likely relevant for you to know that I do use the Mandrill Email Plugin (called wpMandrill) for Wordpress to handle email.  It seems to be setup properly as there are emails going in both directions from the website.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 20, 2013 - 3:59 pm

That should have no effect - at least in theory.

Would you be up to make a small code edit so we can drill down to a finer error message?

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SWORDFISH
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Kevan McCormack
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Jun 20, 2013 - 4:06 pm

Yeah sure. If you can give me fairly detailed instructions.

Regards,

Kevan McCormack

-------- Original message -------- From: "Simple:Press Support" Date: 06/20/2013 2:59 PM (GMT-06:00) To: Kevan McCormack Subject: Forum Post - Simple:Press: [Post By Email - Limited number of replies]

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 20, 2013 - 4:25 pm

Excellent...

The file you need is in the pbe plugin - /library/sp-email-post-process.php

Around line 100 you should find the start of the function sp_emailpost_save() and towards the end of that function you will find the line of code:

$log['eLog']=__('Failed Post Data Validation', 'sp-pbe');

and I am suggesting changing this to:

$log['eLog']=$p->message;

which, actually, I will consider possibly making a permanent change.

next time you try a PBE that fails we should get a more helpful message in the email log.

 

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YELLOW
SWORDFISH
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Kevan McCormack
Member
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Jun 20, 2013 - 6:06 pm

Well making that change was certainly more informative in the email logs...Now the message is:

"No topic post has been entered and post cannot be saved"

Kevan McCormack Metropolitan Capital Advisors, Ltd. Senior Director Office: (972) 267-0600 ext. 6598 Cell: (214) 476-6134 Fax: (972) 267-0606 Address: 18111 Preston Road, Suite 650 Dallas, Texas 75252 (click for Google map) http://www.metcapital.com http://www.youtube.com/MetCapi.....alAdvisors  

-----Original Message----- From: Simple:Press Support [mailto:support@simple-press.com] Sent: Thursday, June 20, 2013 3:25 PM To: Kevan McCormack Subject: Forum Post - Simple:Press: [Post By Email - Limited number of replies]

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