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plugins-topic
Post by email troubleshooting w. gmail
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MrWizard
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Jul 24, 2013 - 3:32 pm

Yes, the admin notifications.

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MrWizard
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sp_UserOfflineSmall Offline
Jul 24, 2013 - 3:48 pm

I reply with connection success... didn't go through.  Every forum has reply by email activated. 

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Yellow Swordfish
Glinton, England
SP Master
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Jul 24, 2013 - 4:12 pm

So what? You are getting the PBE instructions in the notification emails now? These details help...

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SWORDFISH
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MrWizard
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sp_UserOfflineSmall Offline
Jul 24, 2013 - 4:30 pm

[-- To reply by email insert your text above this line - instructions below --]

 

My admin notifications say that, and my test connections pass, however, PBE does not actually work in practice. 

 

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Yellow Swordfish
Glinton, England
SP Master
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Jul 24, 2013 - 4:34 pm

So what does it say in the toolbox email log?

nd what was it that was wrong with the admin notification emails before?

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SWORDFISH
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MrWizard
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Jul 26, 2013 - 2:54 pm

https://www.dropbox.com/s/doif.....3%20PM.png

 

Nothing is wrong with the admin emails... except that I can't reply to them via email.

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MrWizard
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Jul 26, 2013 - 2:55 pm

Oh... unless you're referring to a previous issue.  Postmark had disabled my admin email address due to a "hard bounce" during a DNS migration. 

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 26, 2013 - 3:03 pm

But it tells you quite explicitly what is wrong in the post by email log. You are sending the emails with an invalid email address that SP does not recognise.

I would suggest you read through the codex article on how to set up and use PBE... The email address you use to SEND with has to be recognised by SP - that is the only way it can tell who you are.

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SWORDFISH
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MrWizard
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sp_UserOfflineSmall Offline
Jul 26, 2013 - 3:37 pm

Yes I have looked through it... multiple times. 

Connection to Mailbox Failed: PBE was unable to connect the mailbox. Check the correct mailbox names are attached to firms and the email settings are correct

Here is an image to show you that the test email connection was successful.

If you think that your plugin set-up tutorials are thorough, you are mistaken.  You should probably have someone who is not a developer rewrite them so that they can actually be step-by-step accurate.

In this case, I have done everything that I'm supposed to do, in addition to having the correct email on my WP and SP account to no avail.

Additionally, I feel as though you are intentionally vague in your responses, which leads me to post on here about 5 more times than I should probably need to in order to fix the issue. 

The boxes are correct, they are in the forums, I have post by email permission, I have the right email address.... what now?

 

 

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 26, 2013 - 4:29 pm

What on earth is vague about my response above (post #28)? Did you read it. I have told you there exactly what your problem is and pointed out clearly that the PBE Email log that YOU sent a screen-shot of tells you this. And I suggested that you read the codex article because it also tells you about using a sending email address that SP knows.

I'm sorry but the main reason you need to post so often is that you often do not asnwer the questions we ask or apperar to read the answers we give carefully.

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SWORDFISH
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