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Post by email troubleshooting w. gmail
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MrWizard
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Aug 6, 2013 - 4:44 am

https://www.dropbox.com/s/5dss.....1%20AM.png

https://www.dropbox.com/s/qymh.....2%20AM.png

 

Please confirm that these are the pages in which the settings you mention are configured.  I have also confirmed that the "Sent from" address is trav@howtofightnow.com.

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Yellow Swordfish
Glinton, England
SP Master
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Aug 6, 2013 - 4:56 am

The top one yes. That is your WP profile.

The second one has no relevance here as that is the email address and comain set up for sending emails FROM SP. The secondary address is on your SP profile.

I see you are confirming the sent address as matching your WP profile address but clearly in some way SP is not finding this to be the case.

I will see if I can modify the plugin to report the address it IS getting back.

andy-signature.png
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SWORDFISH
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MrWizard
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Aug 6, 2013 - 5:23 pm

Did you have any luck with this?  I had deactivated the plugin at Mr. Papa's request... it wasn't like that the whole time. 

 

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Mr Papa
Simi Valley, CA
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Aug 6, 2013 - 8:35 pm

Andy is gone for night (in UK)...

but I can tell you he made some updates to the pbe plugin to collect data... we are currently testing it live here on our site... so assuming we look at the data (seems to be working fine), he should have it for you tomorrow...

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MrWizard
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Aug 8, 2013 - 11:50 am

Ok cool... let me know what you guys find!  I'd love to get this working as now the forum has become part of a paid membership aspect of my site.  I really need to make responding convenient

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Yellow Swordfish
Glinton, England
SP Master
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Aug 8, 2013 - 12:42 pm

There should be an update to PBE - hopefully over the weekend.
Do remember - by the way - that if you allow people to subcribe and use PBE to reply then you wont be getting traffic and visits to your website. Always worth considering.

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SWORDFISH
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MrWizard
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Aug 8, 2013 - 12:44 pm

It's only for me.  I need to be able to reply by email... everyone else can go kick rocks

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Mr Papa
Simi Valley, CA
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Aug 8, 2013 - 8:52 pm

do plan to push it out Saturday if all goes well when work slows down...  but it will just allow gathering of more info to try to troubleshoot your unique issue...

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MrWizard
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Aug 14, 2013 - 2:44 pm

Hello gentlemen,

I am going to be going camping this weekend after a huge product launch... I'm definitely going to need to provide some support on the forum via iphone... this is the first time I can truly say that I NEED this feature. 

How goes the update and such?

Have you guys been able to find anything wrong with my settings?

I have an excel sheet with the emails for every forum if you guys need it.  Let me know if there's anything I can do to help out. 

---Trav

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Yellow Swordfish
Glinton, England
SP Master
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Aug 14, 2013 - 3:01 pm

as far as I recall it was all working for you last time we checked. Your email log in the toolbox was reporting that it was reading the emails but that they were (mainly) failing due to an unknown senders address. That is NOT a setting you make in Simple:Press - it is - as we have said now numerous time - up to you to send your reply emails from an address recognised by SP as your own.

andy-signature.png
YELLOW
SWORDFISH
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