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PostByEmail bug with Gmail
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Romain DAUSSET
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Dec 9, 2013 - 5:01 am

Dear All,

I found a bug with the postbyemail plugin and gmail,

It's impossible to create new topic by email or to reply to a topic using gmail, we have the error in the post by email logs : 

#: simple-press/sp-api/sp-api-class-post.php:161
msgid "No topic post has been entered and post cannot be saved"


It appear only with gmail, i tried sending mail with iphone or hotmail, and it works.


Any idea ?

Thank you in advance !

Romain
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Yellow Swordfish
Glinton, England
SP Master
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Dec 9, 2013 - 5:36 am

I believe we do have users successfully sending with gMail. Indeed - if this posts OK I just did so myself!

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
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Dec 9, 2013 - 6:00 am

So - not a general problem with gMail as you can see.

What you pasted above does not look like an entry from the post by email log... can you confirm exactly where it came from?

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SWORDFISH
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Romain DAUSSET
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Dec 9, 2013 - 9:32 am

postbyemail.jpgImage Enlarger

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Romain DAUSSET
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Dec 9, 2013 - 10:01 am

So this is the french translation of the log : 

#: simple-press/sp-api/sp-api-class-post.php:161
msgid "No topic post has been entered and post cannot be saved"
msgstr "Sujet du message non défini, le message ne peut être enregistré "
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Romain DAUSSET
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Dec 9, 2013 - 10:13 am

We use the 5.3.3 SP version, and 1.1.3 Postbyemail.

I've just made an other test with new gmail account, and the same error occured...

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Yellow Swordfish
Glinton, England
SP Master
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Dec 9, 2013 - 10:31 am

OK - I understand. The message was from the language PO file!

I don't really know what to say. I have no trouble with gMail - the post above was posted using my gMail account and sent from within the gMail site - and I know we have other users who do the same. So my best guess - and this will be a guess - is that it is going to come down to some sort of configuration issue. As you state that things work OK from other email clients then it will almost certainly be some sort of configuration issue with your gMail account. Or maybe with your server in conversation with gMail. Perhaps asking your host if they have any idea might be a good place to start.

By the way - can I assume that you are leaving the contents of the post you are replying to intact in the body of the new email you are sending? As per the instructions?

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SWORDFISH
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Romain DAUSSET
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Dec 9, 2013 - 10:46 am

Thank you,

(Réponse depuis Gmail.)

I'll try to see with my host if they have an idea, but it's curious that it appear only for emails sent from gmail website ...

I also encounter a problem with utf8 encoding and accents, have you an idea to solve this problem ?

é is transform in é

Thank you, --

Romain DAUSSET Directeur associé

FacileIT 116 rue de Charenton 75012 Paris

Tél : 01 84 16 02 88 Mobile : 06 16 53 61 40 Mail : romain@facileit.com

http://www.facileit.com

http://www.seednetworking.fr

2013/12/9 Simple:Press Support

> >

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Romain DAUSSET
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Dec 9, 2013 - 10:48 am

I've just reply by email to this topic with my gmail account. I'll try to debug this... but it's curious this problem occured only with gmail inbox only ...

 

Thank you

 

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Dec 9, 2013 - 2:55 pm

So - your gmail account works fine on this site? IS that what you are saying? So that suggests something on your end of the equation - the server perhaps...

So - on to the encoding. Do you have your emails being sent out in utf-8? You really need them to match the encoding of your server/wordpress environment which will be utf-8 by default and - more importantly - your database....

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SWORDFISH
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