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Hi,
I have a couple of issues with Private Messaging:
- The PM Inboxes for my account and some of my other users are not refreshing to zero.
- I recently replied to PM and when I've visited the thread later, my response is not there...even though the Inbox shows that there has been a response.
The PM plugin is up-to-date and I'm using forum v5.4.1.
Could you help me resolve these issues?
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I think there is a need firstly to check for a script conflict/error. I know I have just suggested that for your Admin so I think we need to check on the front-end of things here as well. So - same question...
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YELLOW
SWORDFISH
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This is what I found using the error console. I'm not sure if this is the cause of the issue, but this is the only error I found on our forum homepage. It is in the "sm-pm.css" file.
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js script errors wont be reported in the php error log...
what is needed would be to capture the error console of your browser when the update runs (every 5 minutes by default)...
to check for obvious js conflicts we would need link to site...
Visit Cruise Talk Central and Mr Papa's World
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Does that mean that you need to be able to login to the forum?
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login? who? us? not really... you should be able to view the console in any browser (FF is best imho)... and check for js errors...
if you want to give us a link to your site, we can check for obvious conflicts that might be occurring...
another test would be to do a temp switch to the default wp theme and see if anything changes... if not, then disable all other plugins and see if any changes...
Visit Cruise Talk Central and Mr Papa's World
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It seems that the conflict with this issue is with the WP theme I was using. The issue resolved itself when I switched to the default WP theme.
Thank you for helping with this.
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So do you know what the conflict is - what the error console says?
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YELLOW
SWORDFISH
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Sorry...I did not see a conflict in the console. When I said "conflict" in my previous post, I meant that the WP theme seemed to be the cause of the problem. But just to clarify, I did not see a JS conflict in the console. I re-activated the "problem" WP theme (until I can format another one for my client) if you'd like to check yourself. I sent the credentials via PM. The "problem" WP Theme being used is terribly out of date and no longer supported. But if you think there is something more to this, please let me know.
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nothing obvious there... but some of the js used by the theme is quite old... it could be conflicting with modern versions of jquery... just cannot tell...
Visit Cruise Talk Central and Mr Papa's World
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