Support Forum

#1 I'll haven't yet checked the javascript console for errors, I will have a look and report.

#2 I think it's all of them, at least I've noted the problem on 5 or so replies from the last weeks.

#3: What I referred to sending a PM is the whole process, that actually refreshes the PM page and reloads the whole Inbox afterwards which takes ~1m15s for the hundreds of messages in my inbox. Having the Inbox optimized or getting an archive folder where messages from the Inbox could be moved and would be loaded only on demand in the PM system would be nice to have.

Hello,

I just checked part of the "private-messaging" plugin source code and I noticed the read_status is used when sorting the list of PM thread, so I realize the fact this is not working for me (problem #1) impacts the list of sorted messages in the Inbox (problem #2). Until a better solution comes out, I'll probably update the read_status by hand so at least I get proper thread ordering and PM count in my Inbox.

I am having some troubles to get a clear understanding of JS console errors when viewing messages. I'm accepting any help if you want to check on my forum.

I haven't counted precisely the number if threads in the pm quicklinks, it's like 30 of them. It seems the height of the list is limited by the window size and I noticed that the last 10 threads at the bottom of the list don't have the  (sp_QLBalloonBlue.png) logo next to them. The order of the threads there is the same as in the PM list.

Thank you for your help.

Edit: I just ran this query to set all admin PMs as read.

UPDATE wp_sfpmrecipients set read_status=1 WHERE user_id=1;

Actually, the PM count is now correct showing Inbox: 0, but the list of threads in the Inbox is still not showing in the correct order as I was expecting.

Hello,

I am glad that SP team is planning to add the necessary features in the PM system as listed in these tickets:

- 0004028: [General] add pagination to pm inbox threads
- 0004580: [General] folders support
- 0004579: [General] Sorting options for inbox

Hopefully developement will happen in a not too far future, I did request similar things about a year ago.

Also, about David's comments above:

David Norman said [...]

My PM inbox by these individual criteria: latest mail received; forum member. This would make it easier for me to see when different members reply to my PMs and how long ago, and which are active conversations I am having.

My PM Inbox contains about 3000 messages and it's not easy to work with, specially with current sorting criteria. 

As for improving current thread sorting in the Inbox, I made a small fix to sort by "Received" date, so old PM threads getting a recent reply get bump at the top of the PM thread list.

I changed the following file private-messaging/library/sp-pm-threads-class.php in the plugins dir:

Changing line:

$spdb->orderby = 'read_status ASC, thread_id DESC, message_id DESC';

to 

$spdb->orderby          = 'read_status ASC, sent_date DESC, thread_id DESC, message_id DESC';

I am interested in SP team opinion on such change and if it make sense, maybe it can be considered to be adopted as default sort criteria in future PM plug-in update.

Cheers.