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Report sends 3 e-mails
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Oliver Busch
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Jul 9, 2012 - 8:58 am

Hi,

Weird problem, when a user reports a post i always receive three exactly the same e-mails.

What should i check?

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Yellow Swordfish
Glinton, England
SP Master
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Jul 9, 2012 - 10:00 am

Forum admin > Options > Email panel - Report post section. is your email address in the option 3 times?

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SWORDFISH
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Oliver Busch
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Jul 9, 2012 - 10:41 am

No once

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Yellow Swordfish
Glinton, England
SP Master
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Jul 9, 2012 - 10:59 am

Most odd. Not an issue we have had reported before and I know it works fine on our site as we do get the odd report every now and then.
The code too does not loop or anything - just uses whatever is in that field as the 'to' address.
I will need to ask Steve - who wrote the code - to see if he has any ideas.

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Mr Papa
Simi Valley, CA
SP Master
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Jul 9, 2012 - 9:20 pm

do you only have the one admin account?  no other test admin accounts with same email?

wp actually send the emails...  is that a standard email address for you? by that I mean in full use everyday and not a special account set up for this... so no other duplicates if you emailed yourself...

This is not something anyone else has reported and its widely used so a bit perplexing...

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Oliver Busch
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Jul 10, 2012 - 3:30 am

2 admin accounts, but they have different emails.

I have set up report so that it send to me and to one of my moderator, we both recieve three emails and both accounts are in daily use.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 10, 2012 - 2:23 pm

Can you look on your server mail logs and see how verify how many messages were actually sent?

At this point, since nobody else is reporting multiple emails and we cannot duplicate it ourselves, the next step would have to be debugging it on your system and see what is up. That would require ftp access into the simple press plugin. Understand that may not be acceptable, but if it is, you could PM us the details for ftp access and we can try to take a closer look...

But I would still like the data from the email logs....

andy-signature.png
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SWORDFISH
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Oliver Busch
Member
Free Members
sp_UserOfflineSmall Offline
Jul 11, 2012 - 2:08 am

Yellow Swordfish said
Can you look on your server mail logs and see how verify how many messages were actually sent?

How can i do this?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 11, 2012 - 2:25 pm

I think the default location on a Linux box is /var/log/maillog
But Steve may be able to offer a more definite take on that

andy-signature.png
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SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 11, 2012 - 9:36 pm

its gonna vary by server and control panel... if you have a vps with whm (ie cpanel host), you can simply examine the logs from the control panel...

if you have straight cpanel, the logs are usually in: 

/var/log/exim_mainlog
/var/log/maillog

or for other linux control panels, Andy's location might be valid...

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