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"Start Upload" button does not work.
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Jim McLoud
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Jun 2, 2014 - 3:11 pm

The file uploader is not working. I can add a file to the box, but the "Start Upload" button does not respond. Right beside it is the "Add File" button, and it works just fine. I can add all the files I need into the upload box, but the upload will not start. Any ideas?

The file I'm trying to upload is a 176kb PDF. 

By the way, I just updated to the latest versions of SP and the uploader plugin. Didn't work. Thanks for any help!

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Mr Papa
Simi Valley, CA
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Jun 2, 2014 - 9:09 pm

sounds like a js conflict... see http://codex.simple-press.com/.....-conflict/

if you gave us a link to your site, we could help look for obvious ones...

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Jim McLoud
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Jun 6, 2014 - 9:25 am

Thank you for your response. I've read the codex page you sent me to, but unfortunately I am not a programmer, and much of that was just over my head. Can you possibly tell me in "simple" terms what I need to do to fix this?

I can give you the link to my page, but the website is not yet up-and-running. So I don't want to post it for public information. Do you want me to pm it to you?

Because of the nature of what our website will be, uploading attachments is very important to us. We need to get it all online very soon, so thank you for your help.

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Mr Papa
Simi Valley, CA
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Jun 6, 2014 - 10:31 am

sure you can pm the site to us... be sure to send it to both yellow swordfish and myself... link back to this topic so we know what its about...

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maxime zelis
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Jun 27, 2014 - 9:56 am

Hello, i have the same problem, i disabled all my wordpress plugin, but still have the problem. 

Can you check, my forum address is http://www.city-brick.com/forum

Thanks in advance.

 

EDIT : i think the problems comes from my template. When i put the twenty fourteen tempalte back, no problem with upload button. I don't know what to do? 

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Yellow Swordfish
Glinton, England
SP Master
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Jun 27, 2014 - 12:56 pm

Yes - your WordPress theme is loading the BootStrap JS library and just to make matters more difficult - it is just about the very last script that is being loaded.

The trick is to get the Bootstrap library to be loaded earlier - before the WordPress standard jQuery UI library. This should be the way the theme authors code it.

The first thing to determine is if you can locate where in the theme code Bootstrap.JS is being set up and loaded. If that is not possible then I would ask your theme authors for a fix. Or - at the very least - the location of the loading.

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YELLOW
SWORDFISH
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maxime zelis
Member
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Jun 27, 2014 - 1:14 pm

Waw, your talking chinese to me... lol

I will try to look how I can change js loading order. Maybee a wordpress plugin? 

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Yellow Swordfish
Glinton, England
SP Master
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Jun 27, 2014 - 2:30 pm

I am unaware if any plugins that might help.

The bottom line is that the authors of your WordPress theme are using a javascript library that is unsupported by WordPress. And it creates problems for libraries that ARE supported by WordPress - which is the issue you are seeing,.

However - this can be mitigated by changing the order in which the scripts are loaded - so I was suggesting you seek support with the authors of the theme to (a) either change their code to ensure things work as they should (the preferable option - and the honourable one!) or - at the very least - inform you where the Bootstrap library is being loaded in their theme code so we can advise on possible changes that might correct the problem.

andy-signature.png
YELLOW
SWORDFISH
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maxime zelis
Member
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Jun 27, 2014 - 4:13 pm

I'm sorry, i do my best, but i don't understand what you say. English is not my native language and when the conversation gets technical, I find it hard to follow. 

I can send you the theme, so you can do tests and maybe find a fix. 

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Mr Papa
Simi Valley, CA
SP Master
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Jun 27, 2014 - 7:37 pm

in your theme, find where the bootstrap.js is being loaded...  we can walk you through changing it..

for reference:

https://simple-press.com/suppo.....t-working/

https://simple-press.com/suppo.....t-working/

we walk through some ways to change there too...

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