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plugins-topic
Subscription email notification not working
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Conrad_Farlow
Sheffield, UK
Member
Free Members
sp_UserOfflineSmall Offline
Apr 10, 2012 - 3:20 am

Yes sorry, wow I really was tired, cos not even a wee drop had passed my lips. That was some typo that one. cool

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Conrad_Farlow
Sheffield, UK
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sp_UserOfflineSmall Offline
Apr 12, 2012 - 6:37 pm

I have made absolutely no progress with this at all. What do you suggest that I do? I am sure that the SMTP plug-in is functioning correctly. Also PM notification is working.

Do you have any suggestions as to what this could be? Some users like the facility.

Conrad

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 12, 2012 - 9:24 pm

only suggestion would be to debug...  afraid we have no other reports of this...  edit the plugin and put a die('got here'); or something in the email notification routine and see if its getting there...  if so, work on down to the sp routine and finally the wp routine...

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Apr 13, 2012 - 7:47 pm

Conrad, how are you creating these posts? from within the topic or from the admin bar?

and just to be sure, you are using a different user for the subscription or post, right?  subscription emails are not sent to the post creator even if they are subscribed...

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Conrad_Farlow
Sheffield, UK
Member
Free Members
sp_UserOfflineSmall Offline
Apr 14, 2012 - 12:32 pm

Yes I have 2 test members one has an admin status and the other is a normal member with standard access. Both have permissions to subscribe and I have tried it both ways round.

The PM email notification works fine. However I have just turned on 'Receive email notification on new topic/post' in my admin settings and that does not appear to work either. How weird that the PM emails work and the others don't.

If I add the debug code where/problem-with-post-edit-buttonow would I be able to read the output?

Conrad

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 14, 2012 - 1:07 pm

so not really a direct answer...  I was specifically asking about posts via the admin bar vs in topic?  do I interpret your reply to say you get the same result whether you post via admin bar or in the topic?

as to debugging, if you put what I said, die('here'); you will get a white screen with just the word 'here' on it...  all it really is doing is telling you got to a specific location in the code...  first step is just to see if its trying to send the emails...

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Conrad_Farlow
Sheffield, UK
Member
Free Members
sp_UserOfflineSmall Offline
Apr 14, 2012 - 3:29 pm

Sorry Steve I never post from the admin bar, in fact at the moment I don't have it enabled. I will give the debug suggestion a go later tonight.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 14, 2012 - 7:43 pm

okay, thanks for the clarification...

the debugging would be the next step and see if the emails are being sent...  dumb question, but I assume you checked your spam folder? wink

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Conrad_Farlow
Sheffield, UK
Member
Free Members
sp_UserOfflineSmall Offline
Apr 15, 2012 - 4:38 am

Dumb questions are entirely appropriate for me Steve but yes I have checked my junk folder. Still not had time to do the debug stuff.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 15, 2012 - 11:24 am

okay, that is the next step...  find out how where in the process its deviating...

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