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Stefano Prete
Melbourne, Australia
Member
Free Members
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Apr 19, 2012 - 5:16 am

Hi guys.

I have updated the default theme and something very strange happened.

The threads are all there, but the posts are gone!

Imagine this: THIS post - that I am writing now here - is there, with my name, avatar and so forth. But the content is blank.

All the replies are gone! Please have a look at the picture attached.

What happened? Everything looks fine to me, in phpMyAdmin as well.

Please help!

Stefano1.jpgImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 19, 2012 - 5:37 am

Can I have a link to this page?
My first thought is a php error in the theme code but it would be useful to see it...

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2012 - 6:06 am

Yellow, I am sending you a PM with the login, as the forum is not visible to non-members.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 19, 2012 - 6:21 am

Very strange! have you recently introduced the wp-cache plugin? You can not cache the forum page so before we go any further can you deactivate it totally? We can re-activate it with the right settings later on but for now if you can turn it off it would be helpful

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YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2012 - 6:31 am

W3 Total Cache was there since the very beginning and never gave me problems I know of.

Now I have deactevated it but the problem with forum is still there.

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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2012 - 6:42 am

Andy, I just noticed one thing: the button ADD TOPIC works, the one ADD REPLY doesn't...

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 19, 2012 - 6:52 am

I did not expect turning off the cache plugin to resolve the problem but it gets in the way as reloading a page from the cache will display the old page that may now be fixed.

basically the page stops loading at that point so there is no footer which loads a lot of the code - including thing like the scripts needed for the add reply.

My initial thought is that there is something wrong with the spTopicView.php theme template. I would have expected to see a php error message but you may have those suppressed.

You made me an admin account but not an SP Admin. So - can you please go the the forum admin > toolbox > error log and see if there are entries for today. Ignore older ones. If there are copy and send me the last 2 or 3.

Meanwhile I would suggest you reload the Sp theme files - in particular the spTopicView.php file which I suspect might be corrupted in some way.

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YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2012 - 7:05 am

No error at all for today.

I just reloaded the whole folder default but nothing changed...

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Stefano Prete
Melbourne, Australia
Member
Free Members
sp_UserOfflineSmall Offline
Apr 19, 2012 - 7:08 am

In the meantime I have added you as SP Admin as well.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 19, 2012 - 8:31 am

Ah... I think you need to update your SP to version 5.0.5. Can you do that and give it another try?

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YELLOW
SWORDFISH
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