Support Forum

Default theme lost style

RC Roberto Ciccolella
Roberto Ciccolella
Member

Hello,

After upgrading some plugins, I have lost my forum theme CSS style.

I was running Better WordPress Minify so decided to remove this plugin assuming it was the cause but still the forum appear un-styled even  I change theme.

Link here:

http://ciaoweb.co.uk/forum

Thanks for your help

 

 

27 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

The message I am getting back from the url to the forum theme is that it doesn’t not exist. wp-content/sp-resources/forum-themes/default/styles/

Does it exist still? is it readable? Do your storage location (admin > Integration) show it as being readable?

MP Mr Papa
Mr Papa
Member

a lot going on there…

first, your wp theme or another wp plugin is doing it wrong… and loading both jquery and jquery ui from off site instead of using the ones that come with wp… recipe for problems…  see:

http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

as to the css, your site is not loading any of the sp css…  its loading all the js fine, but none of the css – should be a bunch of files…

so it seems something is interfering with the loading…  what did you update?

RC Roberto Ciccolella
Roberto Ciccolella
Member

Hello both,

I forgot to subscribe to this topic…sorry for the late reply.

Right, the issue is still present, I had to de-activate the default theme that I was using and forced to use the CSS one and for now is back to normal.

I have deleted the default theme folder and re installed with no results, still broken.

I was updating 2 plugins, Pods CMS and I don’t remember other but while I was doing this job I had an error message to warn that the 2 plugins were not successfully installed because of a folder reading error (I made all wp-content folders CHMOD 777.

After few attempts I was able to install the updates, but after that discovered that my website and the SP themes CSS styles were broken.

I decided to remove better WordPress Minify plugin de-activated and re-activated Quick Cache (that anyway don’t cache forum pages) and now is working again but without my favourite default theme.

Thanks for any help, time to go to sleep for me…

Regards

MP Mr Papa
Mr Papa
Member

setting wp-content and folders to 0777 is not good for security…  and may actually stop some stuff from working (ie some ajax type requests)…

and this theme is still loading jquery and jquery ui wrong… hopefully you dont run into some js conflicts – because I am worried about that…

RC Roberto Ciccolella
Roberto Ciccolella
Member

Is there any chance someone in this forum can help on fixing my issue?

I can provide user and password to access the WP backend.

Thanks

 

YS Yellow Swordfish
Yellow Swordfish
Member

We can take a look but if you have a server permission problem then we wont be able to fix that.

Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

MP Mr Papa
Mr Papa
Member

did you ever correct the 0777 permissions?

and worth checking to see if it still occurs with other wp plugins deactivated…  wondering if conflict…

RC Roberto Ciccolella
Roberto Ciccolella
Member

Permission are now set to 775 that I think is the default value

YS Yellow Swordfish
Yellow Swordfish
Member

No – I don’t think that has anything to do with permissions. Checking that other plugins are not interfering is not a bad idea – especially if you have any active to do with site security.

Also – as another next step – perhaps asking your host if they have mod_security imposed on your site. If this behaviour only recently started and they do have it turned on you could ask if it has been changed or if any other server side components have been changed or updated.

RC Roberto Ciccolella
Roberto Ciccolella
Member

I’ll ask to HostGator and I’ll let you know. Thanks.

Update:

I will migrate a copy of the full website to my dev server so I can do some testing de activating all plugins to find out if I can get back the default theme and all CSS and Javascript properly loaded.

YS Yellow Swordfish
Yellow Swordfish
Member

That would definitely isolate it to a server issue or not which is still my favourite…

RC Roberto Ciccolella
Roberto Ciccolella
Member

Hello both,

Sorry for the late reply.

I can confirm that it is NOT a server issue since I have re-installed SP in another domain in the same shared server and the default theme is working fine.

See it here: http://wp-web.co.uk/wpbeta/forum/

I am having a big stress from this issue, I can restore my site at as it was before the incident but I will loose all new forum topics and unfortunately SP don’t provide an export facility of everything.

Is there anyone there that can investigate the issue of CSS and Javascript not called?

For your information I have also migrated my site on my dev server de-activated all plugins except Simple Press but the issue was still present…

Thanks

 

 

YS Yellow Swordfish
Yellow Swordfish
Member

Don’t perform a restore – that would be a but hasty I think at this juncture.

So let me gather my thoughts (and I have been doing some research into this) and see if I have this straight.

It works on another site on the same server. Did this site have the SAME combination of Wp theme and other plugins as well?

It doesn’t work on your local dev server with no other plugins active? Would this be with the same WP theme?

Do you know how to use Firebug? If so – could you get Firebug onto your local machines Firefox, open the console and enable all the relevant error types (CSS, HTTP, Network etc) and then load the forum page using the ‘missing’ theme. This really ought to give us the response error code which should be useful information.

The other thing I would like you to do is to copy and paste the content of your .htaccess file in a reply here so we can look at that if that is possible…

 

RC Roberto Ciccolella
Roberto Ciccolella
Member

Hello, my answers below:

It works on another site on the same server. Did this site have the SAME combination of Wp theme and other plugins as well?

Yes it was with same combination of WP theme and plugins and it was not working as expected, I have also tried to de-activate all plugins except SP in the hope to resolve the issue but nothing still style broken.

It doesn’t work on your local dev server with no other plugins active? Would this be with the same WP theme?

Yes the same theme but I tried also with WP 2012 theme with no success, also tried different SP theme and overlays still no results, only the CSS theme works.

I will try to use Firebug with Firefox (its a browser I am not using for ages since I do everything with Chrome). The .httacces is the default WordPress one.

Code from dev server: 

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /ciaoweb-2012/
RewriteRule ^index.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /ciaoweb-2012/index.php [L]
</IfModule>

# END WordPress

Thanks