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Yellow Swordfish
Glinton, England
SP Master
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May 20, 2012 - 6:49 am

mmm. The only possible reason I know of that stops a forum or group record from updating - and I thought this was fixed! - is if the display position is not set. Can you make sure that it is set (i.e., turned on) and try the update again?

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YELLOW
SWORDFISH
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Scott Dudley
Perth, Australia
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May 20, 2012 - 7:03 am

The files that I am trying to upload are .png so there should not be any problem. I have attached an image of what I think you are talking about with the display position. 

I tried the update again but no luck 🙁

Image Enlarger

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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May 20, 2012 - 9:04 am

Scott, I have not seen a reply to Andy's request (did I miss it?) for you to check forum - integration - storage locations and make sure that its okay for storage... I see your server permissions, but want to verify its web accessible by us...

If that is good, then perhaps you could provide a temp account via pm to yellow swordfish and myself with sp admin caps so we can see whats going and look at the ajax response...

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Scott Dudley
Perth, Australia
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May 20, 2012 - 9:20 am

Hello Mr Papa,

I have sent you a PM with details.

Thanks 🙂

 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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May 20, 2012 - 11:55 am

taking a look... quite odd... thinks its saved and in fact something is evident by the remove being shown...  but should be the image...

now, those images are huge!  420x420...   I would suggest something more like 32x32 but definitely smaller... we dont adjust the size, because users are free to use what size they want - some go smaller than our 32x32 and some go slightly larger...  I dont believe that's related to the problem, but when displayed it will look most odd at that size...

can you look at your db for me?  for the twitter forum, please look in the sfforums table and then the twitter forum row...  is there anything listed in the forum_icon column?

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Scott Dudley
Perth, Australia
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Free Members
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May 21, 2012 - 4:11 am

Thanks Mr. Papa and Yellow Swordfish, I have got it working now. 

It appears that Mr. Papa was right and images were far too large to be accepted. I have reduced them from 420 x 420 to 33x33 and it works perfectly now => http://lowcostmarketingstrateg.....com/forum/

Thanks for the support 🙂

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Yellow Swordfish
Glinton, England
SP Master
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May 21, 2012 - 4:59 am

Well I am glad it is working but a little surprised at the diagnosis. I will run some tests...
Thanks for the update and I hope all goes well.

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YELLOW
SWORDFISH
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