Support Forum
Shame. Problems on mobile can be very, very hard to solve as there are no suitable and sensible tools on offer. So - perhaps a few questions first...
You say the page doesn't show up using any SP themes - correct?
Have you reset the CSS cache if you are using it?
When did this issue start?
Can I have a link to the forum page as well?
YELLOW
SWORDFISH
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Andy, the page shows up but with no CSS.
Pretty much, a white page with words on it, like a list.
I did reset the CSS cache.
I never had the issue because I wasn't using a template for mobiles.
To access the forum, you need to be a member. The page is not visible to the public.
I am sending you the access with username and password via PM, I set up the account as admin for both WP and SP.
Unbelievable...
I turned off the CSS cache and now it's working perfectly on mobile as well!
The only thing I cannot see it the bottom part "Unread and recently updated topics". I need to find out why...
But everything else is just perfect!
Thank you so much!
Now I have to see why "Unread and recently updated topics" is not showing up and I take advantage to ask another question (hopefully the last one!)...
Regarding "Unread and recently updated topics", how can I make those fonts bigger? I cannot find what controls it.
I think by default we don't show the “Unread and recently updated topics” section on a mobile. Anything to save the volume of the download is the motto there. And there are so many other ways of getting at the new and unread posts like the quicklinks and the inline forum new post list.
That section on the desktop is in a div with the class names of .'spListSection .spListViewSection' and the font is set by default to 100%.
The way to find out, by the way, it to use the web inspector which comes with your browser - they all have one these days I believe, Would save you time asking...
YELLOW
SWORDFISH
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All done Andy!
I just found out something quite strange...
The forum is on a page with a sidebar on the right end side, where there is the widget "Recent forum posts".
Now, I tried to see how the forum looks like on a full page by switching off the widget.
The problem is: all the buttons "Report this post to admin", "Quote", "Edit" and so forth just disappeared!
The icon with the link to the toolbox disappeared as well.
Is there something I can do to prevent this to happen?
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