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general-topic
Customize notification email
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Donna Schwenk
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Jul 28, 2022 - 9:58 am

As a forum admin, we get notification emails whenever someone would start a new topic or comment in an existing topic. If an admin comments on a topic, we also get a notification email. It used to be that the notification email contained the poster's name, so we were able to filter out those emails from going into our inbox. (We do not need to be notified when one of us answers a forum post) However, a month or so ago, after an update, the poster's name no longer appears in the notification emails. So now we have no way of filtering out which emails do not go into our inbox (which creates a support ticket) How do we go back to before so we can include the poster's name/username in the notification emails?

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Donna Schwenk
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Aug 22, 2022 - 11:23 am

Can I please get some help on this?

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