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Admin Bar faulty plugin - any suggestions?
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AAW
London
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Nov 7, 2019 - 4:20 am

Screenshot-2019-11-07-at-09.06.49.pngImage Enlarger

 

Hi, I bought the forum package ($99) but when trying to download the "Admin Bar" plugin I get an error message saying I need to remove the number "1" from the end of the folder's file name... 

But when I check the file name the is no number one - just the filename, "admin-bar.zip."

I've attached a screenshot of the error message - any help will be appreciated. Cheers!

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Nov 7, 2019 - 7:47 am

Hello:

The extra "1" character that the message is referring to is the plugin folder name on the server.  So on the server, you would look at <wproot>/wp-content/sp-resources/forum-plugins.

In that folder you will likely see a plugin folder name admin-bar-1. It should be named admin-bar (remove the '-1' from the end).

You can also delete the folder entirely along with any other folder that starts with admin-bar.  Then you can re-upload the plugin.

Thanks.

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AAW
London
Member
Free Members
sp_UserOfflineSmall Offline
Nov 8, 2019 - 2:45 am

Thanks for the support... I hadn't noticed your response until I came back today looking for one - I'll have to set up notifications via email. 

Thanks again!

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