Support Forum

Admin Bar faulty plugin – any suggestions?

AN Anthony
Anthony
Member
Screenshot-2019-11-07-at-09.06.49.png

 

Hi, I bought the forum package ($99) but when trying to download the “Admin Bar” plugin I get an error message saying I need to remove the number “1” from the end of the folder’s file name… 

But when I check the file name the is no number one – just the filename, “admin-bar.zip.”

I’ve attached a screenshot of the error message – any help will be appreciated. Cheers!

2 Answers

New Answer

SS SP Community Support
SP Community Support
Admin

Hello:

The extra “1” character that the message is referring to is the plugin folder name on the server.  So on the server, you would look at <wproot>/wp-content/sp-resources/forum-plugins.

In that folder you will likely see a plugin folder name admin-bar-1. It should be named admin-bar (remove the ‘-1’ from the end).

You can also delete the folder entirely along with any other folder that starts with admin-bar.  Then you can re-upload the plugin.

Thanks.

AN Anthony
Anthony
Member

Thanks for the support… I hadn’t noticed your response until I came back today looking for one – I’ll have to set up notifications via email. 

Thanks again!