Support Forum

Cannot close out a popup window

2 Answers

New Answer

SS SP Community Support
SP Community Support
Admin

Please see the answer on the prior post you made.  Locking this topic for now since it appears to be related to a prior topic…

SS SP Community Support
SP Community Support
Admin

I unlocked this topic.

If the issue with the popup is still happening, please check your browser’s javascript console to see if there are any errors.

Though, from the image you posted, it looks like you’ve set the menu area to overlap the forum area so you would need to fix that first – otherwise the menu area is the one that will be receiving the click event.

Thanks.