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Cannot update All Premium Plugins and Themes Installer - Download failed. Too many redirects
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Blaise
Member
Pro Subscribers
sp_UserOfflineSmall Offline
Mar 9, 2020 - 5:39 am

Hi,

Today I tried to update this plugin from 1.0.0 to 1.2.0.

This did not work. It generated the following error message:

"Download failed. Too many redirects".

Tried twice.

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Mar 9, 2020 - 5:56 am

hmmm...not sure why that would be.  We'll check it out. In the meantime you can download it directly from your account screen and upload via http://FTP.  If FTP isn't an option then you can delete the existing plugin and re-upload the new one from the FORUM->PLUGIN screen.

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Eboni Akins
Rookie
Free Members
sp_UserOfflineSmall Offline
Apr 1, 2020 - 12:14 pm

What is the URL for downloading premium plugins and theme installer?  I'm getting the same problem while upgrading from within WordPress.

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Apr 1, 2020 - 6:40 pm

Hi:

There are a couple of places in your account where you can get this.  Here's the easiest way:

  • Log into your account on our site. 
  • Look at the top of the screen - you'll see your login name in the menu with a black background.  Click on it to reveal a drop-down menu.  Choose ACCOUNT from there.
  • On the account screen, click on DOWNLOAD HISTORY.  You'll see a link for 'premium-installer' next to your purchase.

Let me know if this works for you.

Thanks.

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Eboni Akins
Rookie
Free Members
sp_UserOfflineSmall Offline
Apr 2, 2020 - 12:53 pm

I was able to download the premium-installer from the Download History but it appears to be the same version as the one downloaded before. The two zip files are the same exact size and there is nothing inside which can tell me the version. Perhaps you can tell me where I can find the version number to confirm which version I just downloaded.

 

Thanks

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Apr 2, 2020 - 3:33 pm

Hello:

In the zip file, there is a file called sp-installer-plugin.php.  At the top of that file is a version number.  It should say 1.2.0 which is the latest released version

Thanks.

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Eboni Akins
Rookie
Free Members
sp_UserOfflineSmall Offline
Apr 2, 2020 - 7:57 pm

It says version 1.0.0

<?php
/*
Simple:Press Plugin Title: All Premium Plugins and Themes Installer
Version: 1.0.0
Item Id: 83955
Plugin URI: https://simple-press.com/downl.....er-plugin/
Description: This plugin will automatically install all premium plugins and themes for Simple:Press Forum. <br /><br />By using this plugin you do not have to install each premium plugin and theme individually. <br /><br />Once they are all installed, this screen will refresh and you can activate the ones that will be useful to you.<br /><br />You can enter your license on the TOOLBOX->Licensing screen. You only need to enter it for this plugin - you do not have to enter it for all the others. This plugin will update the other plugins and themes automatically. <br /><br /><b>You need Simple:Press Forums VERSION 6.3.0 or later to use this plugin.</b>
Author: Simple:Press
Author URI: https://simple-press.com
Simple:Press Versions: 6.3 and above
$LastChangedDate: 2018-08-15 07:57:46 -0500 (Wed, 15 Aug 2018) $
$Rev: 15706 $
*/

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Apr 2, 2020 - 9:03 pm

Huh.  Strange.  We've reposted the zip to your account.  Hopefully the download works for you now - can you give it another shot?

Thanks.

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