Support Forum

New User password setting

DD Dave Downie
Dave Downie
Member

Thank you for the help so far, I’m slowly working through the documentation and issues.

I have not been able to resolve this one – when new members register, there is no option to select / create a password.

They can add a user name and must answer the anti-spam questions etc

They get the greeting email with a link to rest their password, but they don’t get the option to create one on registration.

Can anyone advise what I have set up incorrectly?

 

Thank you

 

 

 

 

Screen-Shot-2019-09-12-at-8.48.15-am.png

3 Answers

New Answer

SS SP Community Support
SP Community Support
Admin

You didn’t set up anything incorrectly.  After they submit the WordPress registration form, The user will get an email that allows them to set their password.  That is the default workflow for WordPress.

Thanks.

DD Dave Downie
Dave Downie
Member

Thanks, I didn’t know that.

Appreciate your help.

SS SP Community Support
SP Community Support
Admin

If you don’t like that workflow you can always use another plugin to provide a different registration page for your users that would include setting the password plus collecting a lot more information. There are many plugins that do that – our own SPMM is one such plugin (check out the demo site registration page here: https://spdemo01.simple-press.com/register/).  Others such as Registration magic, Ultimate Member and form plugins such as Formidable forms, Gravity Forms etc are all great options as well.