Support Forum

Reply by Email

Dakotta Alex
Free Members
Oct 17, 2019 - 5:00 am

Hi, I already buy silver membership which is 99$ per year. I have installed the forum plugin and installed reply by email as well. but I am unable to post the topic or reply a topic by email.

can any one suggest me the tutorial or tell me how it works?


looking forwad to your response.


SP Community Support
Oct 17, 2019 - 6:10 am

Hi - the documentation for this is located here:

One thing to keep in mind is that many hosts block the ports you need to reach out to your email server.  So you need to contact them and make sure the IMAP/POP3 ports are open on the WordPress server and that their firewalls aren't blocking those ports at the network edge.

shelly caldwell
Free Members
Jan 3, 2020 - 10:52 am

Hey did you ever get this working? One thing I didn't realize is that you have to send the email from the email you signed up with - so not every email is going to be able to post to the site - only the ones associated with your Member (I'm using the membership plugin as well) that is signed up. At least that's how ours works. AND we had to move hosts to find one that would allow this to even happen - we ended up with FlyWheel Hosting.

Then - we had to add an SMTP plugin to get the whole thing to work. 

Good Luck!