Hi:

Since you’re using an SMTP provider, chances are the SMTP plugin  you have contains a logging function of some kind.  Do you see the emails that should be sent showing up in the log?

Thanks.

I have the same problem on two different website where simple press is installed. And digest email is getting sent as well as admin email, change password, but no new post notification for user nor moderators…

Hi:

I’m asking about what’s in the EMAIL logs.  Do the emails show up in the EMAIL logs?  We need to know that because we need to know if you’re looking at a deliverability issue or if you’re facing an issue where the emails are not being generated at all. 

Thanks.

Simple Press said
I’m asking about what’s in the EMAIL logs…

Would there be any such logs for emails sent by WordPress when NOT using an SMTP plugin?

I have confirmed that our users are not receiving email notifications for topic subscriptions. Odd, since PM email notifications are being sent and received.

I have checked and re-saved values for Private Messaging & Subscriptions via the SP admin. What other steps might be taken for troubleshooting this?

Thanks!

Hi:

Unfortunately WP does not generate email logs.  So you do need an email plugin that has the ability to create email logs of some kind. 

Thanks.