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Quoteour firewall doesnt block domain, only IPs... asked back in post 7 and you said working on one but not the other, so dont believe the server is blocking... but will go through and make sure there isnt some sort of additional blocking I am missing...of course, you need to share the TLD... 😉
but as of now, its really a problem with just you - though once a year, we get a similar report but then they disappear...
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OfflineI don't doubt it's just me; I've confirmed that by testing other sites. The domain that doesn't work is sock-doc.com. My debug response has a timestamp, maybe you can check the logs for that time and see what happened to that request. Thank you.
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unfortunately, our current logs dont go that far back... 🙁 seems like I need to work that...
Visit Cruise Talk Central and Mr Papa's World
OfflineHere is the debug output from an attempt made this morning. I also included a successful http request to wordpress.org.
[18-Jan-2016 14:24:55 UTC] Array
(
[headers] => Array
(
[date] => Mon, 18 Jan 2016 14:24:55 GMT
[server] => Apache
[x-powered-by] => PHP/5.5.29
[expires] => Thu, 19 Nov 1981 08:52:00 GMT
[cache-control] => no-store, no-cache, must-revalidate, post-check=0, pre-check=0
[pragma] => no-cache
[set-cookie] => PHPSESSID=806f2175b964319fa60fccefa44d4b3a; path=/
[vary] => User-Agent
[content-length] => 0
[connection] => close
[content-type] => text/html
)
[body] =>
[response] => Array
(
[code] => 503
[message] => Service Unavailable
)
[cookies] => Array
(
[0] => WP_Http_Cookie Object
(
[name] => PHPSESSID
[value] => 806f2175b964319fa60fccefa44d4b3a
[expires] =>
[path] => /
[domain] => simple-press.com
)
)
[filename] => /tmp/download-manager-IvRpTw.tmp
)
[18-Jan-2016 14:24:55 UTC] Array
(
[headers] => Array
(
[server] => nginx
[date] => Mon, 18 Jan 2016 14:24:55 GMT
[content-type] => application/json; charset=UTF-8
[connection] => close
[vary] => Accept-Encoding
[x-frame-options] => SAMEORIGIN
)
[body] => {"offers":[{"response":"latest","download":"https:\/\/downloads.wordpress.org\/release\/wordpress-4.4.1.zip","locale":"en_US","packages":{"full":"https:\/\/downloads.wordpress.org\/release\/wordpress-4.4.1.zip","no_content":"https:\/\/downloads.wordpress.org\/release\/wordpress-4.4.1-no-content.zip","new_bundled":"https:\/\/downloads.wordpress.org\/release\/wordpress-4.4.1-new-bundled.zip","partial":false,"rollback":false},"current":"4.4.1","version":"4.4.1","php_version":"5.2.4","mysql_version":"5.0","new_bundled":"4.4","partial_version":false}],"translations":[]}
[response] => Array
(
[code] => 200
[message] => OK
)
[cookies] => Array
(
)
[filename] =>
)
OfflineNeed to pass this one along to @mr-papa but the 503 is a little odd. after all - you are using the same url now on the forum as the updater was using during that request. And there s a steady flow of these checks being made successfully.
We will review the log and see if anything suggests itself however...
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I have done a review of the server logs tonight looking for any trace of this... We have quite a bit of activity on the server at this time (also checked 1, 2 and 3 hours different in case timezone delta) but no signs of 503 errors from our server...
I also verified that sock-doc.com IP is not blocked...
I also verified that there have been zero accesses to the server from that IP... I still suspect that the request is never making it to the server and being blocked by a firewall or security app... Ours do not show any sign of your IP or domain being blocked....
believe you checked with your host and verified our domain is not black listed, right? sorry, didnt read back...
and actually, the definition of 503 really does mean the request doesnt make it to the server... so wouldnt expect to see in our logs... but if truly a 503, it should be server wide and at this time, we are chugging along...
I also checked some other logs to see if the server generated 503 errors (though they are not recorded in access logs)... and there is a handful, but infinitesimal small number... and unfortunately, no timestamps...
so continuing to research, but a bit puzzled... many, many api requests honored just fine today (and every day)...
Visit Cruise Talk Central and Mr Papa's World
OfflineThanks Mr. Papa - what more could I do on my end? My other site on the same server works fine. But creating a new sock-doc site doesn't allow me to update, just like my current site. Really odd.
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same server? same IP or different? any chance php 7 in use?
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OfflineWe're using PHP Version 5.4.45.
Same server. Same IP. sock-doc.com and drgangemi.com are the two sites.
I setup a test site with a fresh Wordpress install and nothing installed except the Forum plugin, and I got the same error. That domain is test.sock-doc.com.
OfflineSorry @mr-papa didn't make it to the forums last night. But he did send me a log dump that I have been looking through. Bearing in mind, as I have said before, this is far form my area of expertise - I do have one other question.
In the portion of the log I am looking at there are 9 calls from 'sock-doc.com'. Of these, 8 were successfully resolved with a status of 200 being returned. One, however, did result in a 503 (a plugin download request I think it probably is). But this - in all fairness along with some of the other success ones - came from the url 'ss.sock-doc.com'.
Can you explain the difference between the two request url's?
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