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Problem with Simple:Press

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MA Martine
Martine
Member

Simple Press said
 

Additionally, after the restore is done, you might want to consider getting someone to help to perform the upgrade on a staging site to make sure its being done precisely according to our instructions and that no step is accidentally being left out. 

 

  

Avant de vous contacter, la première fois, le 20 novembre dernier, j’avais bien suivi, scrupuleusement, vos instructions et ça n’a pas empêché que certains de mes messages “disparaissent” bien qu’ils soient toujours comptabilisés.

Aujourd’hui, j’ai refait une retauration complète de mon site, forum compris et malgré tout, je retrouve le même problème avec ces mêmes messages…..

Before contacting you, the first time, last November 20, I had followed, scrupulously, your instructions and it did not prevent that some of my messages “disappear” although they are always counted.

Today, I made a complete restoration of my site, including forum and despite everything, I find the same problem with these same messages …..

SP Simple Press
Simple Press
Admin

Hi:

I am not sure how a complete restore of the database and the files would cause the same issue. A restore should put the system back to exactly the way it was before.

You mentioned that the problem is occurring on the “same messages”. Does that mean some messages are ok and others are not? If so, is it possible that the issue was there before?

Thanks.

MA Martine
Martine
Member

La restauration a remis mon site à la date de la nuit de dimanche 18 à lundi 19 novembre avec SImple:Press 5.7.5.3 (c’est-à-dire avant de faire, lundi matin, la première installation de 6.0.4). Tout marchait bien. J’ai donc refait la mise à jour 6.0.4 et là, de nouveau, les mêmes topics ne s’ouvrent plus ou affichent qu’ “Il n’y a aucun sujet dans ce forum”.
Heureusement, ça ne le fait pas à tous…
Mais j’envisage sérieusement de refaire mon forum chez un autre fournisseur de forum, mais j’aurai dépensé 99 dollars pour rien !
J’ai travaillé plusieurs années pour avoir un forum complet et je me retrouve avec un forum avec des bugs !

The restoration handed over my site for the night of Sunday 18th to Monday 19th November with SImple: Press 5.7.5.3 (ie before making the first installation of 6.0.4 on Monday morning). Everything worked well. So I redid the update 6.0.4 and there, again, the same topics do not open anymore or display that “There is no subject in this forum”.
Fortunately, it does not do it at all …
But I seriously intend to redo my forum at another forum provider, but I will have spent 99 dollars for nothing!
I worked several years to have a complete forum and I find myself with a forum with bugs!