Hey Spencer,

Have you looked at the help button associated with the ranks info? Just a hint - the text needs updating as the paragraph that mentions the checking of the 'users being limited to a single user group' option points to Forum > Options > Members, whereas it should point to the Forum > User Groups > Map Users to User Groups.

Have opened a ticket to get this fixed.

We have had no reports on this function being broken and in fact have had it confirmed as working fine within the last couple of weeks, if you need any further help please open up a ticket in our support forum.