Sorry, Do you mean a Mac AND a PC or just a Mac.
Can you ask them what browser and what browser version they are using? And ask them if they can try an alternative just to see if it’s a browser issue?
If they are using an old version of Safari then that could well be an issue.

hi

i believe it is a mac and just received this from her …

“just tried two other browsers with the same inability to “Add Topic” in the Forum.  I’ve had Firefox for awhile, but I just downloaded Google Chrome last week, so presumably it is up-to-date.”

thanks for your help ..

hi

i just had a different student email with the same problem … i have emailed back asking system and browser info ..

i just recently update simple press .. could there be an issue with update?

We have had no other users saying this. Is everything else up to date? WordPress on 4.2.2? All SP plugins?

I am a Mac/OSX user myself so if you would like to set me up with an account I could take a look for you and try the action to see if anything is obvious. If so then Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

here is another email from the first student with the issue ….

“More strangeness…gave my computer-geek brother in Houston my login info.  He had the same problem I am having.  We both have up-to-date Safari.  Is “Add Topic” the correct way for me to post?  Just making sure I’m actually using the right button.

i have checked their membership status and all seems to be in order ..

there is something somewhere in the forum or setting that is an issue :<(

thanks so much for looking into this

I have removed the login details from your post – never really a good idea (why we suggested a PM) and I have made a note of them – but I need a link to your forum…!

hi

thanks much ..

here is link

http://classes.dogwooddogtraining.com/forums/

This is sort of an interesting one although probably not, sadly, for you.

The problem is caused by your WP theme but actually starts with a WordPress script error caused by your WP theme, But there is no way that this should be limited to Mac OSX users. It should effect all users.

The problem is described in this FAQ linked to below. Your WP theme (or another plugin) – is loading a non-standard version of the jQuery library.

https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/

Personally I would ask the theme authors, if they are at fault, to correct this.

well pits :<(

it is never an easy answer …

i do not know enough about coding etc to understand or know how to fix this ..

it was working fine before i updated simple presses latest update ..

i think it might be working …

:>)

Working or not I really most strongly refute the notion that this was anything to do with the last SP update. Using a third party version of the jQuery library does NOT abide by WordPress standards and it is something they are trying to stop happening. They have even been talking openly lately about failing themes and plugins that do this.

So – if you think it might now be working what has changed please?