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Add Reply, Add Topic, Quote and Thanks button not responding
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Wendell
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Feb 25, 2016 - 3:19 am

as requested a separate topic.

these buttons don't respond - but not all the time, on some pageloads they do, but on refresh they wont function again. really irritating, already turned off some of my members.

@mr-papa 

this happens even with all plugins (except for simple-press) deactivated.

is there a permanent fix?

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Yellow Swordfish
Glinton, England
SP Master
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Feb 25, 2016 - 4:09 am

Well I cant take a look at the moment as you have the sire in maintenance mode.

But... it was clearly being cached when @mr-papa looked at the forum page last night as the text was a direct copy/paste from the page source. And what you describe can certainly be caused by page caching.

It is also a mistake to believe that deactivating the cache plugin stops the cached pages from loading. It is not the case. The cached pages will continue to load until their normal timeout.

There was also the question @mr-papa asked about whether you were receiving a notice in the forum admin about the cache. You have not responded to this question. All information can help.

What exclusion string do you have in the cache settings to prevent it from caching the forum page?

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SWORDFISH
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Wendell
Member
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Feb 25, 2016 - 4:15 am

Yellow Swordfish said
Well I cant take a look at the moment as you have the sire in maintenance mode.

But... it was clearly being cached when @mr-papa looked at the forum page last night as the text was a direct copy/paste from the page source. And what you describe can certainly be caused by page caching.

It is also a mistake to believe that deactivating the cache plugin stops the cached pages from loading. It is not the case. The cached pages will continue to load until their normal timeout.

There was also the question @mr-papa asked about whether you were receiving a notice in the forum admin about the cache. You have not responded to this question. All information can help.

What exclusion string do you have in the cache settings to prevent it from caching the forum page?

okay, will work on the caching plugin, thanks!

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Yellow Swordfish
Glinton, England
SP Master
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Feb 25, 2016 - 4:24 am

If nothing else it has to be excluded from the equation. Please do let us know how this goes.

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SWORDFISH
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Wendell
Member
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Feb 25, 2016 - 4:31 am

Yellow Swordfish said
If nothing else it has to be excluded from the equation. Please do let us know how this goes.

is there an easy way to remove the effects of a caching plugin? already removed w3.

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Wendell
Member
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Feb 25, 2016 - 4:46 am

Yellow Swordfish said
Well I cant take a look at the moment as you have the sire in maintenance mode.

kindly check the site again. http://brgyginebra.ph

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 25, 2016 - 4:50 am

Personally I wouldn't remove it - it is still useful for static pages after all.

I am unsure of the complete removal process. The last time i looked there was a 'read me' file that came with the plugin that details how it should be completely removed. There are files and folders that need to be removed from wp-content and  I believe it adds an entry to your wp-config.php file as well

I would just exclude the forum and any other dynamic data pages you may have. 

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SWORDFISH
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Wendell
Member
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Feb 25, 2016 - 4:54 am

Yellow Swordfish said
Personally I wouldn't remove it - it is still useful for static pages after all.

I am unsure of the complete removal process. The last time i looked there was a 'read me' file that came with the plugin that details how it should be completely removed. There are files and folders that need to be removed from wp-content and  I believe it adds an entry to your wp-config.php file as well

I would just exclude the forum and any other dynamic data pages you may have. 

changed it to wp super cache - easier to configure.

Image Enlarger

 

still no effect though...

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 25, 2016 - 5:07 am

OK - now the caching issue is out of the way I can see the errors in the console.

Out of interest - I can also see that the forum has topics and posts - so what has changed to make it stop working? Newly added WordPress plugins? Updates to WP plugins? New WP Theme? Something must have changed...

On the front page I am seeing 4 errors listed. The first is making a call to get something from 'tag.contextweb.com'. This failing as the client is blocking it. I have no idea what it is or why it is beign blocked.

The next is in the tooltips script library. We will come back to that in a minute. The third is from BuddyPress to do with the cookies library and the last is caused by the first two closing down further jQuery scripts.

So lets deal with the tooltips. You have probably started using something new that is either loading its own tooltips library or initialising the Wp loaded one which is conflicting with the SP initialisation. Go to the forum admin > themes > theme editor and load the spFunctions.php file. At the top you can turn the SP tooltips off - change the word true to false - save it - and try the forum again.

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YELLOW
SWORDFISH
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Wendell
Member
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Feb 25, 2016 - 5:17 am

yes, everything was working fine. the only change i made was updated the KLEO theme.

changed it to false, no changes.

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