Support Forum
Support Forum
Offline
I have a new install of Simple Press, current version, running on the most recent version of WordPress. No posts yet.
When I did the initial install I set up one other user as an administrator for the forum. (I'm Trig Webmaster)
I have a few issues:
- When logged in as myself, I do not appear to have full admin access to the forum (see image attachment) Even the icon in the navigation is missing.
- When logged in as the other admin user (Patti) I have more menu options, but many of them don't work properly. For instance, I can't add other admin users.
- I am unable to update the Simple Press theme updates. I'm getting "Access denied - you do not have permission" -- I am able to perform all other administrative functions on the entire site. This permissions issue is strictly with Simple Press.
If it's a problem caused by needing an update I'd be happy to update manually. If only I knew where to get those updates and where to put them. (I'm guessing that I'm missing some menu options in the admin section.
I have a LOT of stuff going on with this membership site. Events (Event Espresso), Membership functions (via Paid Memberships Pro), Classified ads, mailing lists... Theme is a barely-modified genesis theme. I have deactivated all other plugins. No changes.
I'm not entirely opposed to starting over, but I want to make sure I'm not missing something obvious. (I build WordPress sites for a living, this is my first attempt at Simple Press.)
Logged in as myself:
Logged in as other administrator:
Seems like I'm missing some options here... (I can't seem to find any informational pages that show images of what I should be seeing.)
Offline
I may have solved this myself, but I figured I'd share how:
I found (of course, after posting!) the following thread: https://simple-press.com/suppo.....s-changed/
I was a little hesitant to update the table in the DB -- but I was careful. I did notice that I had to merge my existing capabilities (like access to gravity forms) with the provided data. I broke things a few times because I didn't realize the a:14 was referring to the number of entries (capabilities) being listed (I previously had a:2). I finally managed to work it out and now I have a whole bunch of options I previously didn't have.
Having a picture of what I should have been seeing would have been quite helpful. Instructions to go to a menu only work if I'm seeing the same content.
Offline
OOh. I am impressed if you dived in and edited those! Very impressed!
The real question of course, is why you did not get the right admin capabilities in the first place. I am nity sure we have had a case of just a few caps coming through...
You should visit the forum admin > Admins > Manage Admins and ensure your SP admins all have the capabilities they need to have.
 |
YELLOW
SWORDFISH
|
Offline
I've added a few more of the club's board members as admins.
I think I know what happened. I imported users from our old membership site. I should have deleted my own account from that other list before importing, but I didn't, thus the overwritten capabilities.
All RSS1 Guest(s)