Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Admin menu missing
Avatar
Jesse Judd
Member
Free Members
sp_UserOfflineSmall Offline
Oct 30, 2015 - 1:38 pm

Yes. uninstall - reload page - deactivate - delete plugin - reupload plugin - activate...

it still gives me only "Admins - Your admin options" with 4 boxes on a list I can check or uncheck.

As a side note, after reuploading the plugin and clicking activate from the upload screen it came back with an error saying the plugin didn't have a valid header. I had to activate from the plugin page.

I can email screenshots if needed. Can't quite figure out how to attach an image here with insert image button. Source??

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Oct 30, 2015 - 2:28 pm

You can attach images here using the 'Attachments' button underneath the editor.

Two quick things come to mind.. Firstly, how are you 'uploading / reuploading', through FTP? If not that is the next thing to try, download the core plugin and upload via FTP.

Also, have you got any other plugins running? It really shouldn't matter but it's possible that something is interfering somewhere along the line so at least just to rule it out you should disable every other plugin and try installing again.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 30, 2015 - 3:16 pm

I reckon the problem here is that your MySQL has been set by your host not to allow us to delete tables. The uninstall removes data (NOT code or the actual plugin). This means all of the forum tables. What you are seeing means quite certainly that the forum tables have NOT been removed on the uninstall. You should ask your host about delete privileges on  your mySQL server database.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Jesse Judd
Member
Free Members
sp_UserOfflineSmall Offline
Oct 30, 2015 - 6:42 pm

Just got off phone with godaddy. We went through the uninstall/reinstall process, he looked through mysql and said after uninstall he couldn't see anything left from simplepress. All appeared to be gone.

Same issue after reinstall.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 30, 2015 - 8:05 pm

after this uninstall, was all the forum menu gone?

afraid we would have no idea what is going on if you really did uninstall and then reinstalled with this very same user account...  next step would be to check the database tables and try making a manual modification to the wp user meta data of this account...

for the user in question (assume yours and the same account the sp install was done from), look in the wp_usermeta table (your prefix might be other than wp_) and find the entry for your user id and the meta_key of wp_capabilities (the wp_ should match your wpdb prefix) would be interesting to see the value of the meta_value is...

you can replace it with:

a:21:{s:13:"administrator";b:1;s:18:"SPF Manage Options";b:1;s:17:"SPF Manage Forums";b:1;s:22:"SPF Manage User Groups";b:1;s:22:"SPF Manage Permissions";b:1;s:21:"SPF Manage Components";b:1;s:16:"SPF Manage Users";b:1;s:17:"SPF Manage Admins";b:1;s:18:"SPF Manage Toolbox";b:1;s:24:"SPF Manage Configuration";s:1:"1";s:19:"SPF Manage Profiles";b:1;s:15:"SPF Manage Tags";b:1;s:17:"SPF Manage Themes";b:1;s:18:"SPF Manage Plugins";b:1;s:22:"SPF Manage Integration";b:1;s:16:"SPF Manage Polls";b:1;s:13:"SPF Manage PM";b:1;s:19:"SPF Manage Warnings";b:1;s:17:"SPF Manage Emails";b:1;s:10:"subscriber";b:1;s:21:"SPF Manage Reputation";b:1;}

and you should be set up...  please use the view raw code and copy link if you copy the code so tha the quotes dont get screwed up..

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 31, 2015 - 3:39 am

mr-papa - do you have any ideas why the plugin should be showing the uninstall notice (awaiting deactivation)? That still suggests to me that the sfoptions table still exists....

andy-signature.png
YELLOW
SWORDFISH
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 31, 2015 - 10:45 am

well, exactly what I was trying to ask...  if after you believe an uninstall has happened, do you have any sp menus?  if so, uninstall did not occur... or if after uninstall, you have any wp_sfxxxxx  type tables in database, no uninstall occurred...

Avatar
Jesse Judd
Member
Free Members
sp_UserOfflineSmall Offline
Oct 31, 2015 - 1:52 pm

After I uninstall the 'forum' menu item is gone from my WP dashboard.

Mr. Papa, you lost me with the code stuff. I can call godaddy on Monday and see if they know what to do with it. 🙂

I'm happy to give one of you access to godaddy account if you're willing to take a look.

Thanks again for the help.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 31, 2015 - 7:04 pm

you say access to godaddy?  do you mean to the control panel for the website so we can access phpmyadmin?

if you want to provide us (yellow swordfish, ike and mr papa) with that info via private message here, we can take a look... but you should also provide us access (temp account) to the wp/sp admin for the site so we can see there as well...   please us private message - do not post the info here...  when sending the referenced three users the info, please also include link to this topic so we know what its about...

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626