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Available smileys show in post preview but not submitted post?
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David Norman
Member
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Sep 15, 2015 - 9:20 pm

Hi team

A forum member of mine brought this to my attention and I have confirmed it is so.

I have standard and uploaded Smileys showing on the (Component > Smileys) page. All are ticked for Use and they always used to work fine.
I don't when this first started, though now, when added to a draft post they show in the draft screen and also in the post Preview. However, when the post is Submitted, the smileys are missing from the post. confused

I have searched your forum and can't find a similar problem.

I have SP 5.5.10 active at present (haven't updated to 5.5.11 yet).

Cheers,
David
http://www.alcohemy.com

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Sep 15, 2015 - 9:54 pm

any chance you are limiting the number of smileys in a post?  would be on forum - options - content...   does it happen with just one?

what do you see if you inspect the html of the site with the published post?

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David Norman
Member
sp_UserOfflineSmall Offline
Sep 15, 2015 - 11:32 pm

Hi Steve

Max smileys allowed is "0" = "unlimited".

Have attached 3 'named' screen shots to show results.

Smiley-Preview.jpgImage Enlarger

Smiley-Submitted-post.jpgImage Enlarger

Smiley-post-Inspector.jpgImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 16, 2015 - 2:13 am

Looks to me like you have something there that is effecting the way image tags are constructed, For a start a closing 'img' tag is being inserted which is neither necessary nor is being put there by Simple:Press,

This usually suggests some sort of 'filter' or parser of post content being used at display time. So first question is - do you have any active plugins that in ANY way claim to effect the content of posts and pages?

andy-signature.png
YELLOW
SWORDFISH
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David Norman
Member
sp_UserOfflineSmall Offline
Sep 16, 2015 - 3:42 am

I haven't added any new plugins for quite awhile and haven't personally fiddled with any existing settings that I can recall (WP does do it's version updates automatically though??).
I use iThemes Security (and have for a long time). I can't see where a setting would affect the SP posts.
I use Yoast SEO and again I can't see where a setting would affect the SP posts.
My WP 'Writing' settings are set to "Convert typed emoticons like 🙂 and 😛 to graphics on display". The results of this can be seen in my screen capture above.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 16, 2015 - 3:59 am

What WP plugins do you have active?

andy-signature.png
YELLOW
SWORDFISH
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David Norman
Member
sp_UserOfflineSmall Offline
Sep 16, 2015 - 5:54 am

These are the active plugins.

Admin Bar Disabler
Advanced iFrame
Akismet
Capability Manager Enhanced
Column Shortcodes
Contact Form 7
CubePoints
Duplicator
Easy Pricing Tables Lite by Fatcat Apps
Form Lightbox
Google Analytics by Yoast
InfiniteWP - Client
iThemes Security
Lightbox Plus Colorbox
Limit Login Attempts
LocalCurrency
Nginx Helper
PHP Exec
PromoSimple
Quick Chat
Really Simple CAPTCHA
Remove Widget Titles
Simple:Press
Sociable
Subscribe to Comments Reloaded
Tippy
Ultimate Category Excluder
UpdraftPlus - Backup/Restore
Widget CSS Classes
WishList Content Control
WishList Directory
WishList Member™
WishList Widget Control
WordPress Database Backup
WPBeginner's Compact Archives
Yoast SEO

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 16, 2015 - 6:03 am

Are you able and willing to look directly at database tables?

andy-signature.png
YELLOW
SWORDFISH
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David Norman
Member
sp_UserOfflineSmall Offline
Sep 16, 2015 - 6:12 am

I believe I can.
Since my latest web support mob moved my website to their 'Rackspace' server here in Australia late last year I don't have the same access to my files I used to have on Hostgator.
I'm sure I can use sFTP to access directory files and can access some files via a basic secure server portal. They don't allow a cPanel interface.

Let me know what to look for and do. I will have to do it tomorrow (Brisbane time) as I have to prepare now for an early morning breakfast meeting.

Thanks again,
David

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 16, 2015 - 7:50 am

Ah - no - it's not files I was hoping to get you to look at but actual database tables. You would need something like phpMyAdmin for that - which is most often bundled with the hosting control panel. I will need to think about how we can try and work around that in some way...

andy-signature.png
YELLOW
SWORDFISH
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