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Bubble pop-ups/tool-tips ... empty
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madrat5
Member
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sp_UserOfflineSmall Offline
Feb 13, 2015 - 2:55 pm

Where can I either remove the empty pop-up bubbles or enable the text that is supposed to be showing?  Right now, everything you hover over show an empty bubble.

Thank you.

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Ike
Sawtry, UK
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sp_UserOfflineSmall Offline
Feb 13, 2015 - 3:25 pm

Hey madrat5,

I assume you are talking about the tooltips, if so you can disable them by opening your spFunctions.php file from your theme (sp-resources > forum-themes > yourtheme > templates) and changing:

if (!defined('SP_TOOLTIPS')) define('SP_TOOLTIPS', true);

Just change the last argument to false.

However, an empty bubble is a bit strange, is everything up to date? i.e SP, plugins, custom themes running the latest changes?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:32 pm

I would suspect some sort of JavaScript conflict. If you know how to use the web console are you seeing any script errors when you load a page and hover over an element?

andy-signature.png
YELLOW
SWORDFISH
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madrat5
Member
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:41 pm

We just started the forum - it is not yet launched, so all this is new to me. We are using a theme that came with Simple:Press and haven't altered it with the exception of removing the footer statistic info. Here is the url: http://www.eshepherd.org/forum

I noticed that even when I was using your forum to find help...the same empty tooltips popped up. Nothing in the bubbles. I'd actually prefer to have the tooltips available, if possible. If not, I'll turn them off using your instructions.

Thank you.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:45 pm

where do you see empty bubble?  All tooltips (bubbles) I looked at are properly filled with text...

see example:

bubble.pngImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:47 pm

Afraid that I don't get empty tooltips on your site (and definitely not on this site). I would suspect that the browser you are using on both sites might be the issue. Try with an alternative and see if the problem still exists.

andy-signature.png
YELLOW
SWORDFISH
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madrat5
Member
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:50 pm

When I hover over the 'advanced search' or 'log in' button, I see 'javascript:void();' in the lower left margin of page. Other items such as 'post title' or 'forum name' just shows the url in the lower left margin of page. Nothing at all in the tooltips box.

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madrat5
Member
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:54 pm

Example screenshot

I have posted an example...one bubble on my site and one on Simple:Press.  It must be something in my browser.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:55 pm

not every link or button has a tooltip... advanced search does not... login does...

javascript:void is correct... see:  https://simple-press.com/docum.....wser-link/

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2015 - 5:56 pm

clear your browser cache... and Andy asked which browser that was and if you could try another...

both of us see those fine on your site...

does your browser have some add on that is blocking info in popups???

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