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Button to Add Admin's NOT working.
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Neti Patel
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Feb 13, 2017 - 6:25 pm

I'm trying to Add an Admin and I can highlight the name as seen below but when i Click "Move to Selected List" Nothing happens...The button animation is working as well but no result.

Screen-Shot-2017-02-13-at-6.22.25-PM.pngImage Enlarger

I am using My Administrator/keyholder account that has permissions to "manage Admins"

The following two errors are appearing, I can't see how they would be relevant but who knows.

Screen-Shot-2017-02-13-at-6.20.24-PM.pngImage Enlarger

It looks like there are just a couple of missing files from my cpanel?

Would you be able to attach these files back to me so I can replace them?

 

Thanks,

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Mr Papa
Simi Valley, CA
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Feb 13, 2017 - 9:18 pm

please try the patch here:  https://simple-press.com/suppo.....3/#p164274

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Neti Patel
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Feb 13, 2017 - 10:21 pm

Followed instruction to replace the file 100%

Still the same issue with the same errors.

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Mr Papa
Simi Valley, CA
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Feb 13, 2017 - 11:05 pm

did you clear the combined js cache on forum - toolbox - housekeeping? and then clear your browser cache as well...

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Neti Patel
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Feb 14, 2017 - 9:16 am

Fixed!

I have to applaud the amazing support that SP provides. I have had very quick solutions to any challenges experienced in set up.

Thank you for your promptness,

 

- Tyler

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Yellow Swordfish
Glinton, England
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Feb 14, 2017 - 5:10 pm

You're very welcome. They were easy ones of course! 🙂

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