A A A
Forum Scope


Match



Forum Options



Min search length: 3 characters / Max search length: 84 characters
Forum Login
Lost password?
general-topic
Cannot update profile, null pop up
Avatar
Stefan Zabel

90 Posts
(Offline)
1
Feb 26, 2019 - 9:28 am
Print

Hi, we have 2 sites with SP.

One’s working fine when you edit your profile, you get a pop up saying ‘profile settings updated’ or similar. On the other site, I cannot update any part of the profile, the pop up says ‘null’.

Working: https://wooddesigner.org/forum/

Not working: https://atelierbois.net/forum/

Can you advise what might be the issue, thanks

Avatar
Simple Press
394 Posts
(Offline)
2
Feb 26, 2019 - 1:23 pm
Print

Hi – can you go to FORUM->TOOLBOX->HOUSEKEEPING and click the “reset profile tabs” button?  Then give it a shot again.

If that doesn’t work, can you turn on the WordPress debug flags in wp-config, clear out any existing debug.log file and try the operation again. Then let us know if anything appears in that log.

Also, check the browser console to see if any javascript errors show up.

Are you using the same theme on the second site as the first site?

Thanks.

Avatar
Stefan Zabel

90 Posts
(Offline)
3
Feb 27, 2019 - 9:26 am
Print

Same theme on both sites.

Reset profile tabs solved it, thanks very much.

Avatar
Simple Press
394 Posts
(Offline)
4
Feb 27, 2019 - 6:22 pm
Print

Awesome, glad to hear it.

Forum Timezone: America/New_York
All RSSShow Stats
Administrators: Blues Dancer, Simple Press, SP Community Support
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 630
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Newest Members:
David Hnát
Gary Lee
Glen Stewart
Rodney Pacis
kent black
Robert Meharg
test test
narek amprachamian
Forum Stats:
Groups: 7
Forums: 17
Topics: 10065
Posts: 79362

 

Member Stats:
Guest Posters: 607
Members: 16923
Moderators: 0
Admins: 3

Most Users Ever Online
499
Currently Online
Guest(s)
8
Currently Browsing this Page

1 Guest(s)