Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't access member profile
Avatar
Robert Provencher
Member
Free Members
sp_UserOfflineSmall Offline
Aug 16, 2016 - 5:53 pm

Not sure what's up, all of a sudden I cannot access my members profile. the profile icon is there, but not clickable.

I need to go in and cancel their membership. Using Stripe, WooCommerce Wish List plugin and wish list, so it may be one of those, but am trying to access their profile via the forum.

ideas?

Rob

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 17, 2016 - 12:01 am

here? or on your site? sounds like yours, but want to be sure...

do you have profiles enabled for avatars? would be on forum - profiles - profile options...

If so, any js errors in the browser console when you click on it?

perhaps, if using the combined css cache, try clearing it on forum - toolbox - housekeeping...

Avatar
Robert Provencher
Member
Free Members
sp_UserOfflineSmall Offline
Aug 17, 2016 - 11:05 am

mine, yes....for some reason, works now. ( i ain't making this up....:)...)

 

R

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 17, 2016 - 12:31 pm

đŸ™‚ - sometimes browsers get tired and need closing down and restarting... might just be something like that.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620