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Can't Access User Profiles (Missing Template) on Android Smartphone
Ryan Collins_1
sp_UserOfflineSmall Offline
May 23, 2017 - 5:43 pm

Hey team,

I just received this message from a user who is using an Android Smartphone.

Hi Ryan, just noticed what may be a glitch on the site. Trying to access user profiles to read last year's May forum posts. Can't access any user profiles, something about a "missing template". Can you have a look when u get a chance? See screenshots below.

Steve-Issue-3.jpgImage Enlarger

There is no issue when trying to accomplish this on a PC....just on the Android Smartphone.

I checked my themes and I am using "Unified" for mobile phone.

Any insight is appreciated - thanks!

Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
May 23, 2017 - 8:36 pm

in general, there is no difference in profile serving in desktop vice mobile... in css yes, but not in the template loaded - at least for unified...    I assume you have unified for desktop too?

have you checked to see if the file exists?  sp-resources/forum-themes/unified/template/spProfileShow.php...

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