Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Can't Post Anything In Body
Avatar
Member
sp_UserOfflineSmall Offline
Apr 17, 2014 - 8:08 pm

Hi,

I updated wordpress as well as all of my simple press plugins and themes today and ever since then I can't seem to post in the forum. If I create a topic or click reply it opens up as if I should be able to post a reply but the body field is just sort of dead. I can't get my cursor to engage with the field and no characters appear when I try and type. I noticed the same thing here for a few seconds, but then the rich text editor options appeared. They never do in my forum.

It's a private forum in my paid members area so I can't post a link. But I can email access if needed. 

I have tried shutting down all plugins and even switching the theme. I also reinstalled wordpress and triple checked for plugin updates. No luck.

What could be wrong here and how can I fix it? All was working until I updated. But I updated everything at the same time so I have no idea what caused the problem.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2014 - 8:39 pm

are you running wp 3.9 as required?

also, if you have the sp mentions plugin, please be sure to update it to the latest from this afternoon as it could solve the issue...

Avatar
Member
sp_UserOfflineSmall Offline
Apr 17, 2014 - 8:50 pm

Looks like that plugin updated between the the time I updated my plugins and posted here. I just checked again and saw a new update available for the mentions plugin. I updated and that fixed it.

Are there any solutions for support for situations like this in the future other than a full two month membership? I keep needing to pay $40 to get a single question answered. Just wondering if there is a better way.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2014 - 8:58 pm

good news on the fix - sorry for the issue...

As to the support, not currently, but we are currently evaluating options... cant promise anything but similar is being considered....

and you will notice that just a couple days ago we opened up a few forums to the public again... so we will have a mechanism for passing along this information...

Avatar
Stephen Schefer
Member
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2014 - 10:07 pm

This is the same problem I'm having without the mentions plugin. I think I will install it just to see if it fixes the problem.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2014 - 10:16 pm

doubt it...  in your post, you said it was an issue when you edit a post... this is about creating a post.. two different things...  so will answer yours over in the topic you created about editing a post...

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620