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Can't upload avatar image
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Linda Carter
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Mar 17, 2015 - 8:10 am

I can't upload an avatar.  I've created one that is only 50px.  I've set the maximum size width at 100px.  When I try to upload I get an error message:

Sorry, the gravatar file exceeds the maximum allowed size

What could be wrong?

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Yellow Swordfish
Glinton, England
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Mar 17, 2015 - 8:25 am

That message suggests that it is the file size in bytes that is actually exceeding the maximum you have set. You may want to check that and increase that setting...

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Linda Carter
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Mar 17, 2015 - 10:31 am

It's 50px x 50px image at72 dpi.  The file size is 15.4 kb

Oh, the limit was set at 10420 bytes, NOT KB's. 

You never see bytes anymore.  Threw me.

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Yellow Swordfish
Glinton, England
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Mar 17, 2015 - 11:13 am

smile Just a bit more accurate. 

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