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Hi team
My administrator who runs my Forum is having this problem, and now a customer has reported the same thing.
Please see screenshots attached - difficult for me to explain, but it seems the theme or CSS is not loading sometimes. The text just appears.
The admin is on a Mac and reports the problem is on Chrome, Safari and Firefox.
The customer who's having issues is on a PC using IE.
Strangely, I'm on a Mac and I can't seem to replicate the problem at all.
I've asked them to clear cache etc, but it still happens.
Please advise.
Thanks, Graeme
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are you using the combined css or js caches? if so, perhaps try disabling on forum - options - global settings...
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Mr Papa said
are you using the combined css or js caches? if so, perhaps try disabling on forum - options - global settings...
Off: Enable combining and caching of forum script (JS) files
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as you indicate, that is typical when a server does not load the css file... when it happens, really need to see if the page source has a css stylesheet being loaded in the page head tags... and then check the server access logs and see if its blocked, rejected, denied or has an error...
wha theme is the? worth trying a css only theme vice a theme with php (ie default)... just to see if related... though its normally a server issue if going to be a problem, not client side...
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