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Data Importer Plugin Not Showing or Working
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Justin Noble
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Jun 19, 2012 - 12:20 am

Yep, all files are owned by the same owner as everything else on the domain, the user "rcknowho"...

Really am at a loss. 🙁

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Yellow Swordfish
Glinton, England
SP Master
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Jun 19, 2012 - 2:50 am

As am I to be honest. Clearly the server seems to be forbidding this. You could, perhaps, ask your hosts if they have imposed mod_security on your server. That could do it.

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Justin Noble
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Jun 19, 2012 - 3:08 am

Have put a support ticket in 🙂

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2012 - 3:15 am

Interested in the response. This is the first report we have had of this so that does suggest something unique to your environment,.

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Justin Noble
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Jun 19, 2012 - 3:24 am

Server tech reckons it's to do with wordpress permissions. I'm the main admin so the only thing I can think it is could be on my profile page in WP, it lists this block of stuff to do with SP-Forum

Additional Capabilities SPF Manage Options, SPF Manage Forums, SPF Manage User Groups, SPF Manage Permissions, SPF Manage Tags, SPF Manage Components, SPF Manage Admins, SPF Manage Users, SPF Manage Profiles, SPF Manage Toolbox, SPF Manage Configuration, SPF Manage Themes, SPF Manage Plugins

Do I need to some how add and extra permission in the for SPF Importer?
No idea how I would add it... is this the result of me running a multi-site install do you think?

Thanks

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Yellow Swordfish
Glinton, England
SP Master
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Jun 19, 2012 - 3:35 am

No - as far as SP capabilities are concerned you have what you need.

As far as WP capabilities go then I can not be certain but I can think of no reason why you should be thwarted. My own personal knowledge of multi-site is not really up to much diagnosis but I would have thought if you were the main site admin there shouldn't be an issue.

Steve (Mr Papa) knows a little more than me regarding MS so I will ask him if he has any ideas.

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Justin Noble
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Jun 19, 2012 - 4:49 am

This is what they've said:

The wp_capabilities in  wp_usermeta table contains the following. From what I see it is missing the role for managing "Importer".

a:14:{s:13:"administrator";s:1:"1";s:18:"SPF Manage Options";s:1:"1";s:17:"SPF Manage Forums";s:1:"1";s:22:"SPF Manage User Groups";s:1:"1";s:22:"SPF Manage Permissions";s:1:"1";s:15:"SPF Manage Tags";s:1:"1";s:21:"SPF Manage Components";s:1:"1";s:17:"SPF Manage Admins";s:1:"1";s:16:"SPF Manage Users";s:1:"1";s:19:"SPF Manage Profiles";s:1:"1";s:18:"SPF Manage Toolbox";s:1:"1";s:24:"SPF Manage Configuration";s:1:"1";s:17:"SPF Manage Themes";s:1:"1";s:18:"SPF Manage Plugins";s:1:"1";}

Could you please check with their support.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2012 - 4:59 am

As I have already said, the Importer does not require its own capability. Only that you are an SP Admin.

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Justin Noble
Member
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Jun 19, 2012 - 5:08 am

hmm... then we're stuck 😉 Stalemate 🙂

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 19, 2012 - 6:16 am

Just the question of using multi-site which I need to check on...

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