Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Dead Link
Avatar
Wendell
Member
sp_UserOfflineSmall Offline
Jan 12, 2016 - 10:50 pm

why is it that when i post a link to my forum in facebook it returns a dead link?

Image Enlarger

 

am i missing out on any setting? kindly advise on what to do, thanks!

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 12, 2016 - 11:07 pm

not sure what facebook is doing...  what do you mean dead link?  have you enabled the OG tags on the forum - components - seo so FB gets the standard nudge?

Avatar
Wendell
Member
sp_UserOfflineSmall Offline
Jan 12, 2016 - 11:22 pm

@mr-papa 

 

when i post a link to this support forum, this is what appears -->

Image Enlarger

 

but mine doesn't do that, it seems FB doesn't recognize my forum... im sure this is just in settings, just don't know where.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 13, 2016 - 12:29 am

did you check the opengraph (OG) tag settings as I queried?

Avatar
Wendell
Member
sp_UserOfflineSmall Offline
Jan 13, 2016 - 1:20 am

Mr Papa said
did you check the opengraph (OG) tag settings as I queried?

this one?

Image Enlarger

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 13, 2016 - 4:11 am

Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).

Do you have anything active from JetPack =- or indeed any other plugin - that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

andy-signature.png
YELLOW
SWORDFISH
Avatar
Wendell
Member
sp_UserOfflineSmall Offline
Jan 13, 2016 - 5:44 am

Yellow Swordfish said
Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).
Do you have anything active from JetPack =- or indeed any other plugin - that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

fixed, thanks for this. 🙂

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 13, 2016 - 6:19 am

Please do tell - what was the culprit?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Wendell
Member
sp_UserOfflineSmall Offline
Jan 13, 2016 - 6:26 am

Yellow Swordfish said
Please do tell - what was the culprit?

jetpack - i deactivated all modules except site stats and widget visibility. 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 13, 2016 - 8:00 am

Not surprised. Components of JetPack can cause lot's of issues but of course it is trusted because if it's source. Good to know this was an easy fix in any case.

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620