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Dead Link
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Wendell
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Jan 12, 2016 - 10:50 pm

why is it that when i post a link to my forum in facebook it returns a dead link?

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am i missing out on any setting? kindly advise on what to do, thanks!

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Mr Papa
Simi Valley, CA
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Jan 12, 2016 - 11:07 pm

not sure what facebook is doing...  what do you mean dead link?  have you enabled the OG tags on the forum - components - seo so FB gets the standard nudge?

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Wendell
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Jan 12, 2016 - 11:22 pm

@mr-papa 

 

when i post a link to this support forum, this is what appears -->

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but mine doesn't do that, it seems FB doesn't recognize my forum... im sure this is just in settings, just don't know where.

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Mr Papa
Simi Valley, CA
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Jan 13, 2016 - 12:29 am

did you check the opengraph (OG) tag settings as I queried?

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Wendell
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Jan 13, 2016 - 1:20 am

Mr Papa said
did you check the opengraph (OG) tag settings as I queried?

this one?

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Yellow Swordfish
Glinton, England
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Jan 13, 2016 - 4:11 am

Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).

Do you have anything active from JetPack =- or indeed any other plugin - that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

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Wendell
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Jan 13, 2016 - 5:44 am

Yellow Swordfish said
Do I recall that you are running quite a few components of JetPack? (Remember that JetPack tends to install an awful lot of stuff that is turned on by default and needs manually turning off again).
Do you have anything active from JetPack =- or indeed any other plugin - that deals with sharing to FB? I am suspicious that it is taking the forum page url and then stripping it back to the actual, physical WP page slug for some reason. If you have anything like that active then it would be worth turning it off briefly and running some tests

fixed, thanks for this. 🙂

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Yellow Swordfish
Glinton, England
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Jan 13, 2016 - 6:19 am

Please do tell - what was the culprit?

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Wendell
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Jan 13, 2016 - 6:26 am

Yellow Swordfish said
Please do tell - what was the culprit?

jetpack - i deactivated all modules except site stats and widget visibility. 

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Yellow Swordfish
Glinton, England
SP Master
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Jan 13, 2016 - 8:00 am

Not surprised. Components of JetPack can cause lot's of issues but of course it is trusted because if it's source. Good to know this was an easy fix in any case.

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