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general-topic
email notifications to moderators when members make posts
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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 9, 2013 - 7:20 pm

by default, in wp, Any user can access the wp admin at http:/your-site.com/wp-admin

if you have something blocking admin access then that will need to be resolved. if using sp block admin feature, it let's moderators into admin.

remember, moderator means membership in sp moderator usergroup.

 

 

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Mary Jaksch
Member
Free Members
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Jul 10, 2013 - 4:53 pm

We have turned the ability to access the WP Dashboard off for all members as we are running a paid membership site.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 10, 2013 - 7:37 pm

how?  using simple press block admin or another plugin to do it?  if other, seems like it would include a whitelist or exempted users... if simple press, it wont block moderators... and membership really has nothing to do with blocking access to wp admin.. users wouldnt be able to do much except their profile anyways...

but if something else blocking sp moderators from the wp admin, they will have a hard time setting their sp moderator options...

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Mary Jaksch
Member
Free Members
sp_UserOfflineSmall Offline
Jul 15, 2013 - 2:24 am

Yellow Swordfish said
Take it back a step. Have your moderators actually tried to get to the site admin? You have not answered that question?

In our site settings, only Administrators can access the site admin. 

I've worked around that by making the Moderators temporary Admins so that they can set up email notifications.

However ... their email notifications aren't showing up.

What could cause that glitch?

Thanks for your patience answering all my questions

- Mary

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 15, 2013 - 1:45 pm

wp sends the emails, not us...  but you receive them?

and the moderators are members in usergroup that has the moderator flag set?

of course, they wont receive notifications on their own posts either...

 

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Chris Marlow
Member
Free Members
sp_UserOfflineSmall Offline
Jul 15, 2013 - 2:57 pm

after much struggle i think I have found how to allow moderators to get emails of each post.

 

Go to USERS, pick a moderator, scroll down, and see this:

Receive email notification of comments to all posts, regardless of post author

 

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 15, 2013 - 4:55 pm

That gives them email notifications of blog post comments by the sound of things. Your forum moderator can sign up for email notifications of FORUM posts the same way you do/did. Forum Admin > Manage Admins > Your Admin Options.

andy-signature.png
YELLOW
SWORDFISH
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Chris Marlow
Member
Free Members
sp_UserOfflineSmall Offline
Jul 15, 2013 - 9:25 pm

Mary is in here and it is getting confusing to know who is responding to what... I will start a new post on this as we are having a lot of trouble getting moderators to get post notifications

 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 16, 2013 - 12:22 am

okay....

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Stefan Zabel
Member
sp_UserOfflineSmall Offline
Mar 9, 2016 - 3:30 am

Hi, is it still the case that a moderator needs to change their 'receive notifications' status themselves, or can I as an administrator myself do it for them - thanks

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