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Error uploading custom icons

Error uploading custom icons

Samantha

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Mar 26, 2014 - 10:33 am

Hi - I'm a new Simple Press user, and just installed everything yesterday. Today I'm trying to create and upload some custom icons, but I'm getting an error every time. I'm using a png file that is 32 x 32, and I've also tried a jpg file, but neither one works. This is the icon I'm using.

Any help would be much appreciated!

Thanks!

Yellow Swordfish

Glinton, England

SP Master

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Mar 26, 2014 - 10:39 am

We will need to know what the error is? What do you see? Any messages?

YELLOW

SWORDFISH

Samantha

Member

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Mar 26, 2014 - 11:02 am

Hi - Thanks for replying so quickly. It turns out that even though I'm seeing the attached error message when uploading, the file is actually being uploaded. After I refreshed the screen to take a screen shot for you, I could see all the files I'd tried to upload - so they are there after all. Weird!

Yellow Swordfish

Glinton, England

SP Master

Offline

Mar 26, 2014 - 11:43 am

That, I believe, is your web server returning no code - success or failure. Might be worth asking your host if there may be any upload issues or settings that might be wrong.

YELLOW

SWORDFISH

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