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File Uploader
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Mike Lekies
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Oct 21, 2017 - 12:14 pm

As soon as I activate the FileUploader Plugin it is not possible to start a new thread or to click on the "response to thread" button.

The TinyMCE editor does not appear.

Everything else seem to work fine.

I would be grateful for any help.

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Mr Papa
Simi Valley, CA
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Oct 21, 2017 - 12:45 pm

Any errors in php error log?

how about in the browser console?

any caching?

can you provide a link to site so we can look for obvious conflicts?

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Mike Lekies
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Oct 22, 2017 - 7:21 am

Thank you for your response.

As far as I can see the php errors logged have nothing to do with this problem.

There seems to be a javascript problem as the a message in the console indicates (s. attachment)

We use a caching plugin and a security plugin. I switched both off but the error remains.

Since we run the forum in a closed membership area you would need login details to have a look at it. I can pass them to you. Just tell me wich way you prefer (pm, email etc.)

error.PNGImage Enlarger

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Yellow Swordfish
Glinton, England
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Oct 22, 2017 - 11:19 am

As we are having a few problems with our PM at the moment (running new, alpha software).. So -could you please create an account so that we can log in and see the forum behaviour. Please send an email with details using the contact email link in the sidebar.

It helps if you can include links to not just your forum but also to this topic so we can get to it quickly to re-read what has been said. A brief reminder of the problem is also very helpful.

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Yellow Swordfish
Glinton, England
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Oct 23, 2017 - 5:03 pm

OK - I have had a look and nothing actually jumps out at me. certainly nothing that I have seen before anyway. My only suspicion would be the use of the wp-rocket plugin and it might be useful if you could deactivate that - clear your browser cache and try the forum page again. If nothing else we could then discount that as the cause.

I am going to have to talk to my colleague and see if he can come up with any suggestions. So we may have to do this again - apologies for that.

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Mr Papa
Simi Valley, CA
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Oct 23, 2017 - 9:56 pm

one other thing.. has anything changed recently?  are you using the forum js cache?  if so, might try clearing it out on forum - toolbox - housekeeping...

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Mike Lekies
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Oct 24, 2017 - 4:21 am

Thank you both for your help. There is really no reason to apology.

Good news is because of your help I found the reason this morning.

We use WP Rocket for Caching. While there are indeed settings which can break the forum pages WP Rocket was not the reason. (It was switch off during your testing yesterday.)

You are so experienced and when you say you can't figure it out soon that means to me there must be something unusual with the configuration.

So I tried some things this morning and here it is. We use Headway Themes. HWT has an option to enable gzip compression and caching for javascript files generated by HWT. Unchecking this option solved the issue.

HWT is - or better was - a great theme. Unfortunately it is not supported anymore since a year now. While it still worked fine so far on all our sites I knew the day would come when such a thing happens. 

I guess it's time now to change the theme...

Anyway... thanks again for your help.

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Yellow Swordfish
Glinton, England
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Oct 24, 2017 - 4:47 am

That's great news.

Is it not possible to exclude JS files or to exclude the compression on certain pages? There really should be.

Like WordPress JS scripts, Simple:Press supplies their scripts compressed and minified. They can not be 'minified' again. We do supply uncompressed versions that can be used with a simple wp-config entry. Like this:

define('SP_SCRIPTS_DEBUG', true);

which might allow you to continue to use the theme compression routines but I can not guarantee that of course - especially where third party or WP core scripts are concerned. But - maybe worth a try.

And remember that if you turn on the option to compress and combine scripts (Options General) then that does the same job.

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Mike Lekies
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Oct 24, 2017 - 5:20 am

With WP Rocket you can switch off js compression on certain pages.

But HWT doesn't care. It still compresses js files generated by HWT. I can't figure out right now what file exactly causes the conflict.

I will try your suggestion and I will experiment with some settings of WP Rocket. With use of Pingdom it should be possible to get to a proper configuration.

If you want I can post here what I find out.

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Yellow Swordfish
Glinton, England
SP Master
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Oct 24, 2017 - 6:26 am

We would very much appreciate that...

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