Support Forum
I'm wretching my head over my forum at visit-sweden.eu the forum page just shows up blank. Yepp there is a page and I checked everything else. I hope. I have forums on other sites using the same domain (swift) that works fine. Any hints on where to continue the troubleshooting would be highly appreciated...
/maja
and a link to site would be useful too...
Visit Cruise Talk Central and Mr Papa's World
I've tried changing the themes. Doesn't help. I had two forums up and running. One on Swift v.7 and one genesis. One visit-sweden.eu none of these, or other themes would work. Now it seems that my other genesis forum is gone as well (meija.de).
I have talked to my web hotel as well. They claim there is nothing malfunctioning on my sites....
Any suggestions is highly appreciated.
/Maja
If the second forum that has 'gone' was working fine, the first thing that I would think might be the cause is an update somewhere. If changing your theme isn't making a difference, have you tried disabling plugins? there might be something that has updated that is causing problems.
Which link is a link to the site with the blank page? And is the whole page blank?
Also - have you checked your error log? Both the forum admin > toolbox > error log and - if nothing relevant in there (and I mean actual errors NOT notices or warnings) - how about the php error log. If the whole page is absolutely blank it does suggest the possibility of a php fatal error which would get reported to your php error log.
YELLOW
SWORDFISH
|
No toolbox errors but this php error:
Warning: include_once(/customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha/library/sp-captcha-components.php): failed to open stream: No such file or directory in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132 Warning: include_once(): Failed opening '/customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha/library/sp-captcha-components.php' for inclusion (include_path='.:/usr/share/php') in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132 Fatal error: Call to undefined function sp_captcha_do_load_js() in /customers/d/4/6/visit-sweden.eu/problem-with-post-edit-buttonttpd.www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 133
something with the captcha?
you have renamed the directory for the plugin which you cannot do:
www/wp-content/sp-resources/forum-plugins/captcha-plugin/sp-captcha-plugin.php on line 132
the plugin directory must be named as we deliver it: captcha
rename it back and all should be well...
Visit Cruise Talk Central and Mr Papa's World
1 Guest(s)