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Hide Email Usernames
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Michael Wilding
Member
Free Members
sp_UserOfflineSmall Offline
Sep 28, 2018 - 4:22 pm

Hi, we have a number of people who have their username as emails and these are now showing in the forum. How can I hide these or display another name?

To clarify, these users don't have a firstname / surname which is the default display setting in the forum.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 28, 2018 - 4:49 pm

You can't do anything generically for just these users...  

But, for each user, they or admins, can edit their profile and change their display name...

Additionally, you can alter globally for the forum, what user components make up the displayed name. The default is the wp display name...  You would change that on forum - profiles - profile options... 

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Michael Wilding
Member
Free Members
sp_UserOfflineSmall Offline
Oct 1, 2018 - 10:55 am

Thanks.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 2, 2018 - 4:04 pm

You're welcome

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YELLOW
SWORDFISH
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Michael Wilding
Member
Free Members
sp_UserOfflineSmall Offline
Oct 4, 2018 - 12:20 pm

I've tried this but it doesn't seem to be updating them in the List Of Newest Members at the bottom of the forum. It looks like it's updated to first name and last name everywhere else except there.

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Simple Press
Admin
sp_UserOfflineSmall Offline
Oct 4, 2018 - 7:47 pm

The footer at the bottom of the screen is cached.  It should age out over the next 24 or 48 hours.  Let us know if it continues to show the same data after that time.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 5, 2018 - 8:13 pm

I honestly cannot remember if changing the names updates the recent members... so please let us know if it corrects when the cache is updated... if not, we can give you instructions on how to clear it and it will start populating correctly post change...

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Michael Wilding
Member
Free Members
sp_UserOfflineSmall Offline
Oct 6, 2018 - 12:17 pm

I've realised the issue is people are joining with the username as their email as that's how our payment processor adds them. Can I hide the Newest Members in the footer?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Oct 6, 2018 - 1:40 pm

Try going to forum - options - display settings and set number of recent members to 0...

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