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How to automatically move people from one user group to another (with Wishlist)
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Yellow Swordfish
Glinton, England
SP Master
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Nov 2, 2014 - 5:08 am

Most curious. The Simple:Press User Groups are changed on a standard WordPress action hook so that when a role is changed - WP fires an event action that Simple:Press then picks up and acts upon. No current known issues and in use by many, many users including us. So the first possibility is that for some reason that hook is not being fired or is being turned off. As far as I am aware there are no problems with WP Role Manager plugin either - unless @mr-papa knows of anything...

I do see now, however, that the question regarding forum ranks is a good one as that can also change a users group membership. So - do you have any standard rankings set up - based on number of posts?

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YELLOW
SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 2, 2014 - 9:17 am

No, nothing than the other things I queried for...  We dont use the auto upgrade feature of wishlist, so have no real way of knowing if wishlist 'properly' changes the wp role for that or not (ie uses the wp api for the role change so a hook is fired)...  would expect they are...  there are been no other reports of similar issues and wishlist is quite popular but dont know if that feature is used by others or not...

We just released an Event Logging plugin... might be interesting to give that a try and log the wp role change hook and see if its getting fired... would be good data point...

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John McIntyre
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Nov 3, 2014 - 8:57 am

So what are my options here?

Try the event logging plugin and see what appears?

Hire a dev to custom code something?

Happy to give you admin access if you want to take a look yourself. Email me - john (at) themcmethod.com

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Yellow Swordfish
Glinton, England
SP Master
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Nov 3, 2014 - 10:29 am

Steve is suggesting the Event Logging plugin simply to determine whether the action hook for WP role changes is being fired as expected. So it is worth a try as part of a process of elimination. I will need to talk to him about how that is set up...

Meanwhile there is still the outstanding question of forum ranks which while unlikely - is again, worth eliminating.

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YELLOW
SWORDFISH
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John McIntyre
Member
Free Members
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Nov 3, 2014 - 11:06 pm

Haven't changed the default forum ranks.

Just checked. 

New member, 2 posts.

Member, 1000 posts.

Both are set to "none" for Automatic User Group membership.

So when someone joins, they get signed up under the "McMastersTrial" membership, and their rank is set to "New Member".

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 4, 2014 - 2:58 am

So we do need to check that the role change event is being triggered as expected. Steve suggests using the new event logging plugin so I will check how to add a hook as I am not yet accustomed to using it.

( @mr-papa - if you get here first can you describe setting this up please? )

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YELLOW
SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 4, 2014 - 9:35 am

install our event logging plugin...  then go to its sp admin panel...  and fill out the name of the action to log

log.pngImage Enlarger

The name you want to use is: 

set_user_role

then whenever wp changes the role of a user, it will fire that action...  wait for a user to be auto upgraded and see if the hook was logged.. you can test it by manually upgrading a user...

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John McIntyre
Member
Free Members
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Nov 4, 2014 - 8:31 pm

The installation failed. I tried both methods - uploading via the wp-admin interface and uploading via FTP.

The FTP info said:

Command: cd "/wp-content/plugins/logger/resources/images"

Error: Directory /wp-content/plugins/logger/resources/images: no such file or directory

Command: cd "/wp-content/plugins/logger/resources"

Error: Directory /wp-content/plugins/logger/resources: no such file or directory

Any ideas?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 4, 2014 - 9:18 pm

see:  https://simple-press.com/docum.....g-plugins/

Its an SP plugin, not a WP plugin...

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John McIntyre
Member
Free Members
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Nov 4, 2014 - 10:10 pm

Ok, it's working. Set it up and upgraded a user manually... but not sure how to get the results and post them here?

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