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Installed Simple:Press Version 5.3.1, Posts never loading?
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Brian Hall
Member
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Sep 2, 2013 - 6:09 pm

Firefox had this page:

The connection was reset

The connection to the server was reset while the page was loading.

 

The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

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Brian Hall
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Sep 2, 2013 - 6:12 pm

On another note, I tried it on another PC, and had the same kind of issue.  In fact it was similar to what was mentioned earlier, where it worked the first time, but then not a second.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Sep 2, 2013 - 7:44 pm

I am not having any issues loading pages today... or forum posts... just viewed about 50 different posts...  Only used FF...

you do have some site errors

"NetworkError: 500 Internal Server Error - http://wordpress.kyusho.com/wp.....g-body.gif"

wihich is an odd one...  but 500 errors can stop processing on page...

I also see you are serving cached pages:

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpre.....s-plugins/

Page Caching using disk: enhanced

 Served from: http://www.kyusho.com @ 2013-09-02 23:41:45 by W3 Total Cache -->

you cannot cache the forum page as its dynamic content... that could be what you are seeing... with w3tc, you must tell it to ignore the forum page for ALL caching types you are using...

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Brian Hall
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Sep 2, 2013 - 11:00 pm

When I first posted, I wasn't caching pages at all, but someone was saying the pages were loading extremely slowly.  I installed the page caching system to hopefully fix the long load times and maybe fix the problem.  It has not.

I have now added the forums as an exception to the caching scheme now, but it doesn't seem to have any impact.  The system still seems to refuse to display topics...

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Brian Hall
Member
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Sep 2, 2013 - 11:34 pm

I've corrected the 500 server error regarding the bg-body.gif, but it has not corrected the issue.

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Brian Hall
Member
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Sep 2, 2013 - 11:42 pm

Ok, I dove down into the actual error logs on the server (instead of the webhost's not so useful "error log" cpanel feature)

 

There are lots and lots of these:

[03-Sep-2013 03:32:45 UTC] PHP Notice:  Trying to get property of non-object

And I saw this once:
[03-Sep-2013 01:53:24 UTC] PHP Fatal error:  Out of memory (allocated 40108032) (tried to allocate 30720 bytes) in /problem-with-post-edit-buttonome/kyusho5/public_html/wp-content/plugins/simple-press/forum/content/sp-forum-view-functions.php on line 1747
[03-Sep-2013 01:53:24 UTC] PHP Fatal error:  Out of memory (allocated 37748736) (tried to allocate 122880 bytes) in /problem-with-post-edit-buttonome/kyusho5/public_html/wp-content/plugins/simple-press/forum/content/classes/sp-topic-view-class.php on line 259

 

and this once:

02-Sep-2013 02:42:40 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '
				post_count=0,
				post_id_held=0,
				post_count_held=0
				WHERE topic_id=' at line 2 for query UPDATE wp_sftopics SET
				post_id=,
				post_count=0,
				post_id_held=0,
				post_count_held=0
				WHERE topic_id=8443 made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array, call_user_func_array, sp_ahah_handler, include('/plugins/simple-press/admin/panel-toolbox/ahah/spa-ahah-toolbox-loader.php'), spa_save_housekeeping_data, sp_build_post_index, spdb_query

 

And twice:

[02-Sep-2013 01:31:54 UTC] PHP Notice:  Use of undefined constant trur - assumed 'trur'
[02-Sep-2013 01:31:54 UTC] PHP Notice:  Use of undefined constant trur - assumed 'trur'

I talked to my webhost provider (InMotionHosting) and they are quite convinced its a problem in the plugin.
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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 3, 2013 - 12:30 am

most are notices and dont mean anything... the one referenced at bottom is already cleaned up for next version, but it does not have any effect on it working or not...

the most troubling are the ones that say your server is running out of php memory...  you should try upping the amount of memory?  what is it set to now?  WP has been recommending 64M...  though I have run wp and sp in 32M with minimal other stuff...

the one db error would be interesting too except it only appear once, so its clearly not causing you your page load issue... if it was, it would be there one for every page load...

can you give some sample posts that dont load???  I just loaded another couple dozen different posts... havent found one yet that didnt load...

does your server run mod_security or other 'security' measures?

just as a data collection point, have you tried disabling other plugins?  maybe there is a conflict... or even tried switching to the default wp theme?

there have been no other reports like this so, its not a general issue...

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Brian Hall
Member
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Sep 3, 2013 - 1:04 am

My php memory limit is 256M at present.

The one post I test most regularly is: http://www.kyusho.com/kyushofo.....n-did-you/

But the pretty much any of the others I select in that first page of "English" posts don't load for me.  Only the first one regularly loads.

The only plugins I have that I would have thought would have caused any problems are:

s2members (disabling it didn't fix it)

Stop Spammer Registrations (disabling it didn't fix it)

I'm pretty sure that InMotionHosting runs mod_security... how can I tell?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 3, 2013 - 5:24 am

are you sure about the php memory available being 256mb? That value doesn't tally with the values repirted on the error log when you ran out of available memory... What is being reported on the forum admin > Toolbox > Environment panel?

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YELLOW
SWORDFISH
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Brian Hall
Member
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Sep 3, 2013 - 8:34 am
Simple:Press   Version: 5.3.1
Build: 10616
Release: Release
WordPress   Version: 3.6
Language: en-US
Character Set: UTF-8
Theme: WP-Mysterious
PHP   Version: 5.3.10
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Max Upload: 256M
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s2Member® Framework (130816)
Simple:Press (5.3.1)
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Ultimate Maintenance Mode (1.5.2)
W3 Total Cache (0.9.3)
Wordpress Popular Posts (2.3.7)
WP-PageNavi (2.83)
WP Editor (1.2.2)
WP Translate (4.0.1)
Yoast Breadcrumbs (0.8.5)
SP Plugins   Editor TinyMCE Rich Text (2.1.1)
Maintenance Mode (1.0)
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