Support Forum

Issues with Avada Theme

55 Answers

New Answer

GJ Gary Jones
Gary Jones
Member

I think I sent them to Yellow Swordfish before, so who do you want me to send to this time? 

MP Mr Papa
Mr Papa
Member

back in post 28, I asked you to send them via pm to yellow swordfish and mr papa…  and please link back to this topic so we know what the pm is about…   

MP Mr Papa
Mr Papa
Member

PM received… thanks…  in process of moving site to new host over next couple days, so might be a a few days until we get to this… sorry, will see if we can do sooner…

MP Mr Papa
Mr Papa
Member

see PM I sent you… on the WP site you sent us, there is not a simple press forum installed…  though it does have bbpress installed…

GJ Gary Jones
Gary Jones
Member

No. As I said the install failed because I didn’t get any menu for SimplePress. Go ahead and reinstall so you can see what happens.  

MP Mr Papa
Mr Papa
Member

but there is no Simple Press plugin to activate… you seem to have deleted it…  if you can put the plugin back on your server, we can try to see what is up…

but must say, confused since I thought issue was with reboot theme??? rereading this topic, its mostly about styling…

GJ Gary Jones
Gary Jones
Member

The plugin is sitting on my computer, but I just assumed you would download it again. I deleted it only because it failed.  

MP Mr Papa
Mr Papa
Member

We don’t normally add software or things to user sites. If something goes wrong, we don’t want the responsibility .. Please add back to server and we can try installing.. 

GJ Gary Jones
Gary Jones
Member

Don’t know if it matters to anyone but I couldn’t load the site. Kept getting Error 504 timeout error. 

No, the issue is not about styling. You would have to go back to the beginning of the thread. I activated the plugin but only got blank menus, so I couldn’t do anything. 

I have now uploaded the plugin but didn’t activate it so you could see what happens.  

MP Mr Papa
Mr Papa
Member

okay, so there is some really odd script concatenation going on in your admin.. seems to be causing issues…  could you please try adding the following to your wp-config.php file:

define(‘CONCATENATE_SCRIPTS’, false );

may not solve it, but make it easier to see what is going on and prevent something from messing with the ajax requests which is the real problem…

MP Mr Papa
Mr Papa
Member

Did you try to install again after that?

If still issue, next step likely to disable other plugins to see which is interfering with ajax requests and see if that helps…

off to work now but can try to look further this weekend, though we normally wont disable all your plugins for you..

GJ Gary Jones
Gary Jones
Member

Did you get the same result I did activating? I have some 49 active plugins so disabling them all is a pain. I wonder why I have no issues at all with bbPress? 

MP Mr Papa
Mr Papa
Member

Sorry, what was your result? It did. It install because something is hijacking the aajx actions…

 Could be the script concatenation… Hence the change and retry . Which I said I could do later or you could now. .

If it still fails, need to find out what is hijacking the Ajax requests…  Disabling plugins is one way .Another is trying to change to default wp theme. You could also try disabling just word fence too… Trial and error at this point… 

Bbpress and simple press are quite different  

MP Mr Papa
Mr Papa
Member

are you sure you made the change???  scripts are still getting concatenated:

<script type='text/javascript' src='http://www.ajijictoday.com.mx/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-tooltip,jquery-ui-progressbar&ver=4.9.7'></script>


<script type='text/javascript' src='http://www.ajijictoday.com.mx/wp-admin/load-scripts.php?c=0&load%5B%5D=hoverIntent,common,admin-bar,wp-pointer,svg-painter,heartbeat,wp-auth-check,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-slider&load%5B%5D=,jquery-touch-punch,iris,wp-color-picker,jquery-ui-sortable,sack,underscore,thickbox&ver=4.9.7'></script>

so if you put that in the wp-config.php, is it in right spot (ie above where it says nothing below here)??

if so, then something else is poorly concatenating the scripts…