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License key has reached its activation limit
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Christopher Paris
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Feb 28, 2020 - 10:02 am

I had resubbed to Gold in November and only just realized I never updated the licenses in the SP plugin itself. I obtained my license number from the SP account site, but trying to add the license for each plugin throws an error saying "your license key has reached its activation limit."

Nearly all of my plugins are not updating as a result.

What am I doing wrong?

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Simple Press
Admin
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Feb 28, 2020 - 11:48 am

Hi:

What is the site URL you're trying to activate?  Your current site is registered with us as www,oxebridge.com/.  If you're trying to activate a different site that might be the issue.

Thanks.

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Christopher Paris
Member
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Feb 28, 2020 - 12:07 pm

Not sure if that reply was meant for me, but I can't view it.

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Simple Press
Admin
sp_UserOfflineSmall Offline
Feb 28, 2020 - 12:11 pm

Hi - what is the url of the site that you're trying to activate?  There is currently a site already activated for your license - maybe you're trying to activate a different site.  Since the license is only for one site a different url would cause the message you're seeing.

Thanks.

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Christopher Paris
Member
Free Members
sp_UserOfflineSmall Offline
Feb 28, 2020 - 12:31 pm

OK, the forum existed at a lower level directory (www.abc.com/xyx, not http://www.abc.com). I went in and added the full URL to the directory, and it seems to be working.

I have to manually add the license to each plugin individually, though, and wait for individual activation. This may take a while.

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Christopher Paris
Member
Free Members
sp_UserOfflineSmall Offline
Feb 28, 2020 - 12:50 pm

OK all licenses are updating. I'll close this.

Problem was related to pointing to the wrong subdirectory. You have to point your license to the exact folder where the SP Forum instance exists. 

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